Social Intelligence
Reddit Signals
Published Updated
Buyers tell Reddit what they never tell your reps: the vendor they are leaving, what broke, what they want next. Every week we read 550+ vetted communities and ship only posts tied to a real company domain, verbatim quotes included.
- Vetted Communities
- 550+
- Signal Subtypes
- 16
- Signals / Month
- ~17K
- Refresh Cadence
- Weekly
- Delivery
- Signal API, MCP server
- Format
- JSON
What Are Reddit Signals?
We read posts from 550+ business communities, such as r/sysadmin, r/msp and r/vmware. When a post is about a company, we turn it into a record: the company, its domain, and what happened, sorted into one of 16 subtypes like customerFeedback, buyingIntent or serviceOutage. If we cannot match the company to a domain, we drop the post.
Each record keeps the verbatim quotes and a link to the thread. A stage label shows how far along a move is, from considering to switched. For news-type events, an evidence label separates rumors from confirmed facts, so you can filter out the rumors.
Example subtypes
Customer feedbackcustomerFeedback
From a real record
WooCommercewoocommerce.com
A large online bookstore with over 1,000 products is migrating away from WooCommerce due to frustrations with platform maintenance, including issues with updates, hosting, and plugins that required excessive time and attention.
“I finally made the choice of migrating to shopify. I run a big bookstore online, with over 1k products via WP/woocommerce.”
Source: woocommerce.com · r/shopify · stage: switched
From a Reddit thread to your next move
What we detect, what you get, and what you do with it. Pick the path that fits your team.
Sales, marketing and RevOps: Slack, CRM fields and plays.
Sales, marketing and RevOps: Slack, CRM fields and plays.
0104
Buyers talk about vendors on Reddit
Every week we read 550+ vetted business communities for vendor switches, outages and price hikes.
- r/shopify
- We detectr/shopify
- You getSignal record
- You actAlert Slack #competitive
r/shopifySep 18, 202633 commentsAfter a lot of consideration I'm taking the step to migrate to shopify from woocommerce/wordpress, please help me with any tips.
I finally made the choice of migrating to shopify. I run a big bookstore online, with over 1k products via WP/woocommerce.
ExtractedWooCommercewoocommerce.comcompanyShopifyshopify.comswitching_to0204
We turn the thread into a record
The record names the company and its domain, says what happened and how far along it is, and keeps the quotes.
- Signal record
- We detectr/shopify
- You getSignal record
- You actAlert Slack #competitive
Signal recordWooCommerce
woocommerce.com
customerFeedbackstage: switchedcorenegativeA large online bookstore with over 1,000 products is migrating away from WooCommerce due to frustrations with platform maintenance, including issues with updates, hosting, and plugins that required excessive time and attention.
switching_toShopifyshopify.comsignal_id 2eed26c5…detected 2026-09-20
0304
Match it to your lists
Is the company a competitor, one of your accounts, or you? Each answer calls for a different play.
- Signal record
- We detectr/shopify
- You getSignal record
- You actAlert Slack #competitive
company.domainwoocommerce.comis in which list?- Your competitorDisplacement play on its customers
- Your accountAlert the owner;
stageshows severity - YouRoute to product and CS
0404
Send it where your team works
Post it to Slack, write it to your CRM, or give it to an AI agent. Pick a tab to see each one.
- Action: alert Slack #competitive
- We detectr/shopify
- You getSignal record
- You actAlert Slack #competitive
or your own code#competitiveSignal alert from your workflow
WooCommerce customer switched to Shopify
A large online bookstore with over 1,000 products is migrating away from WooCommerce due to frustrations with platform maintenance, including issues with updates, hosting, and plugins that required excessive time and attention.
Add WooCommerce users to campaignRead the Reddit threadIllustration. The record fields are real.
0103
One call returns the week
Search
reddit-companyby subtype, or pass up to 100company_domains, and get typed JSON back.0203
Join on keys you already store
company.domainmaps the vendor,other_companies[].domainmaps where it goes. Dedupe onsignal_id.0303
Ship it inside your product
Show a competitor-watch feed or an account-risk flag, or give your agent the record over MCP.
- r/shopify
- We detectr/shopify
- You getSignal record
- You actAlert Slack #competitive
After a lot of consideration I'm taking the step to migrate to shopify from woocommerce/wordpress, please help me with any tips.
I finally made the choice of migrating to shopify. I run a big bookstore online, with over 1k products via WP/woocommerce.
Step 1 of 4: Buyers talk about vendors on Reddit
Try it on your own accounts
1,000 free credits. Query reddit-company in the Signal API or from Claude.
How we build this signal
How we build each Reddit signal
Every week, posts pass five stages. Each stage can only remove a post or narrow a field, so what ships is what we could verify.
- Vetted communities
- 550+
- Candidate subreddits rejected
- 59%
- Subtypes
- 15
- Refresh
- Weekly
- 01
Discovery
We pull top and new posts from 550+ vetted business communities, plus keyword searches for events such as funding rounds and layoffs. Of 1,300+ subreddits probed, 59% were rejected. Posts found twice are merged by post ID.
- 02
Triage
A fast model keeps only posts that are B2B, worth acting on and name a company we can resolve. The rest stop before the expensive pass.
- 03
Extraction
A stronger model files each signal under one of 15 fixed subtypes, with a stage (considering to switched, speculative to confirmed), a core-or-aside label, the other companies involved and up to 5 verbatim quotes. A value outside the allowed list is set to null, never guessed.
- 04
Vetting and company resolution
A third model flags risky signals, and flagged signals do not ship. Each company is resolved to a domain by our shared resolution service, and an unmatched company does not ship. We never resolve the person who wrote the post.
- 05
Delivery
Each signal ID is built from the post, company and subtype, so a rerun updates a record instead of duplicating it. Each weekly batch is audited, then published by a reviewed copy step.
Reddit Signal Data Schema
A real customerFeedback record from a weekly batch, as the Signal API returns it. Long arrays are shortened.
{
"signal_id": "2eed26c5-f0df-5307-a2d6-6fe56de56e0c",
"batch_id": "2026-09-23-20-55-07",
"signal_type": "reddit-company",
"signal_subtype": "customerFeedback",
"signal_name": "Reddit Mention",
"detected_at": "2026-09-20T12:00:00.000Z", // weekly batch anchor
"association": "company",
"company": {
"name": "WooCommerce",
"domain": "woocommerce.com", // match on domain
"linkedin_url": "linkedin.com/company/woocommerce", // or match on LinkedIn URL
"industries": ["Software Development"],
"description": "WooCommerce provides an open-source ecommerce platform..."
},
"data": {
"signal_category": "feedback", // feedback | intent | adoption | event
"summary": "A large online bookstore with over 1,000 products is migrating away from WooCommerce due to frustrations with platform maintenance, including issues with updates, hosting, and plugins that required excessive time and attention.",
"entity_role": "vendor", // vendor | buyer | subject
"stage": "switched", // customerFeedback: none | considering | switching | switched
"category": "usability",
"sentiment": "negative",
"prominence": "core", // core = the thread's subject, aside = passing mention
"timing": "in_progress",
"event_date": "2026-09",
"evidence": [
"[post] I finally made the choice of migrating to shopify. I run a big bookstore online, with over 1k products via WP/woocommerce.",
"[post] I've enjoyed WP a lot but the last month i've been having a lot of issues with updates, hosts, plugins etc. which required a lot of time and attention."
],
"other_companies": [
{ "name": "Shopify", "role": "switching_to", "domain": "shopify.com" },
{ "name": "WordPress", "role": "partner", "domain": "wordpress.com" }
],
"topics": ["ecommerce", "migration", "churn", "maintenance", "plugins"],
"source_url": "https://www.reddit.com/r/shopify/comments/1wjsxxf/after_a_lot_of_consideration_im_taking_the_step/",
"post_id": "1wjsxxf",
"post_title": "After a lot of consideration I'm taking the step to migrate to shopify from woocommerce/wordpress, please help me with any tips.",
"post_kind": "text",
"subreddit": "shopify",
"subreddit_url": "https://www.reddit.com/r/shopify/",
"post_date": "2026-09-18T15:13:53.000Z",
"total_upvotes": 6,
"total_comments": 33,
"virality": "somewhat_high",
"mention_count": 11,
"comments": [
{ "author": "theDrivenDev", "score": 3, "depth": 0, "posted_at": "2026-09-18T17:19:14.000Z", "excerpt": "I handle migrations and the best advice I can give you is to clean your data beforehand..." }
],
"comments_total": 33,
"comments_included": 8
}
}Bulk data
Need this signal for 10,000+ companies?
Get a free sample file or a bulk feed (API, GCS push, flat file). The sample is real Reddit Signals records, as a CSV.
Measured coverage
What's inside Reddit Signals
A dated snapshot counted in our production database, not a live count. Minimums, not ceilings.
Monthly: about 5,036 companies and 17,044 records (measured, as of Sep 30, 2026).
Top subtypes
16 totalTop industries
all industries →Join keys
fill rateSee for yourself
Check out sample data: real Reddit records with the same fields the API returns.
“Autobound's API streamlined our data management, accelerated product development, and improved outreach quality.”