76% of Gen Z and 63% of millennials turn to AI for first line of primary healthcare

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  "signal_type": "news",
  "signal_subtype": "launches",
  "detected_at": "2026-08-04T12:00:00+00:00",
  "company": {
    "name": "Aflac",
    "domain": "aflac.com"
  },
  "data": {
    "url": "https://www.prnewswire.com/news-releases/76-of-gen-z-and-63-of-millennials-turn-to-ai-for-first-line-of-primary-healthcare-302841887.html",
    "title": "76% of Gen Z and 63% of millennials turn to AI for first line of primary healthcare",
    "excerpt": "Aflac Wellness Matters ® survey reveals wellness paradox: health confidence up, preventive care down Gen Z (76%) and millennials (63%) use AI for health support before seeking professional medical care Younger generations (43% of Gen Z and 39% of millennials) spend more on self-care and wellness but are less likely to have a primary care doctor Growing reliance on emergency room and urgent care suggests shift from preventive to reactive wellness as more than 2 in 5 Americans primarily use these services for healthcare needs COLUMBUS, Ga. , Aug. 4, 2026 /PRNewswire/ -- August is National Wellness Month, a time to emphasize the importance of healthy routines, sustainable health habits and preventive care. Key findings from the fourth annual Wellness Matters survey 1 released by Aflac Incorporated , the leading provider of supplemental health insurance in the U.S. 2 and a pioneer in cancer insurance for more than seven decades, reveal younger generations - 76% of Gen Z and 63% of millennials - are turning first to artificial intelligence (AI) for health support in lieu of seeking professional medical care. A wellness paradox is emerging as Americans - particularly younger generations - feel more confident and in control of their health than ever before, yet they have never been less likely to see a doctor. Primary care shift: digital first, doctor second Young Americans are...",
    "product": "Wellness Matters survey",
    "summary": "Aflac Incorporated released its fourth annual Wellness Matters survey, which found that younger generations are increasingly turning to AI for initial health support instead of professional medical care.",
    "location": "Columbus, Ga., USA",
    "planning": false,
    "image_url": "https://mmx.prnewswire.com/media/MS1963305/Wellness-Matters-Logo.jpg?id=OA2822893&p=facebook",
    "confidence": 0.9,
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    "published_at": "2026-08-04T12:00:00Z",
    "location_data": [
      {
        "city": "Columbus",
        "state": "Georgia",
        "region": "Northern America",
        "country": "United States",
        "continent": "Americas",
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    "article_sentence": "Key findings from the fourth annual Wellness Matters survey 1 released by Aflac Incorporated , the leading provider of supplemental health insurance in the U.S. 2 and a pioneer in cancer insurance for more than seven decades, reveal younger generations - 76% of Gen Z and 63% of millennials - are turning first to artificial intelligence (AI) for health support in lieu of seeking professional medical care."
  }
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