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AnthropicCustomer feedback

Anthropic customer stopped using Claude and Claude Code completely in favor of Venice AI and local models due to confidentiality concerns and perceived project sabotage.

What happened

Post: "I built my own agent framework and it's awesome"

Source

RedditOct 25, 2026By u/Low-Start2333

r/AI_Agents

I built my own agent framework and it's awesome

upvotes
9
comments
23

Post

The BizAgent Framework It started out as a system prompt for Claude Code and eventually evolved into what I call BizAgent (in hindsight a horrible name because GitHub has about a thousand projects with that name lol), a complete agentic hub-and-spoke system. The basic premise is that I have an agent that I communicate with directly, who is my Products Team Lead (PTL), in charge of all products. Each product has its own agent that maintains it or builds it if it doesn't exist yet. PTL oversees all of the agents. I never talk directly to any agent other than PTL. I literally have an AI employee that manages about 12 or 13 AI employees. Everything that the agents do to the code gets documented in a journal. Each agent manages a product and a product can consist of one or more projects. Each project has its own Git repo, and each project has its own journal and "sitemap" that gets maintained by the managing agent. Every week PTL collects all of the journals, specs, documents, images, etc., and compiles them into a knowledge base called the knowledge stack. The knowledge stack is such that I can have a conversation with it as the source of truth for my business. BizAgent is not only my products team but it is also the memory for my business. Any kind of news or press release or anything that I give it goes into the knowledge stack. Anything that the agents do to the code goes...

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Extracted from these lines

  • And Claude was the worst because I was working on some potentially disruptive AI tech using Claude Code and the Claude API. After a while it started sabotaging my project so I just had to stop using it completely.

    From the post

  • I haven't used ChatGPT, Claude, or Grok in months mainly because a lot of the work that I'm doing is confidential and proprietary.

    From the post

Comments on the post

5 of 23 comments
  • “I don't let agents write a ticket that doesn't have a concrete software deliverable as part of it. They love tickets that involve busywork and will happily coordinate and summarize and research forever without ever doing anything that's actually useful. That's the failure mode I'd look out for.”

    u/Unusual-Idea-59392 points · Oct 25, 2026View

  • “Videos: Debugging a web app - https://youtu.be/Uj5B4aZLCY8 Cleaning up documentation - https://youtu.be/9180PLJDV18”

    u/Low-Start23331 points · Oct 25, 2026View

  • “the hub-and-spoke structure is interesting but I'm wondering how PTL handles context limits when it's reviewing 12+ journals at once. does it summarize each one first and then compile, or does it try to ingest everything raw into one pass? that weekly compilation step sounds like it could get expensive fast depending on the approach”

    u/Additional_Fudge92121 points · Oct 25, 2026View

  • “The timestamp-based weekly refresh needs a deletion path too. A spec removed from a product repo won't appear among files newer than the last refresh, but its copied version could still answer questions in the knowledge stack. Track each copied document's source path and revision, reconcile removals, and stamp overviews with the source revisions they summarize. Then PTL can distinguish 'current pr”

    u/jylusdev1 points · Oct 25, 2026View

  • “Interesting that you moved off Claude Code mainly for confidentiality and then stayed for cost. Where does the local Qwen3 setup still fall short for you compared to Claude, especially on longer coding tasks or tool use? I am curious where you still wish you had the bigger model.”

    u/Embarrassed-Milk48181 points · Oct 25, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/AI_Agents
Stage
Switched
Event date
2026

Companies

  • Venice AIAlso named
  • OpenAIAlso named
  • xAIAlso named

The full record

From the Signal API record

Numbers

Mentions
81

Details

Timing
Completed
Category
Security
Virality
Somewhat high
Post kind
Text
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • confidentiality
  • ai agents
  • developer tools

Products named

  • Claude
  • Claude Code
  • Claude API

Extraction

Sentiment
Negative
Detected
Oct 25, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/9779b97a-864e-58b0-a434-9ac55e3765d9 returns this record as JSON. POST /v1/companies/enrich returns every signal for anthropic.com.

{
  "signal_id": "9779b97a-864e-58b0-a434-9ac55e3765d9",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-25T04:23:43+00:00",
  "company": {
    "name": "Anthropic",
    "domain": "anthropic.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switched",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "confidentiality",
      "ai agents",
      "developer tools"
    ],
    "post_id": "1xesttk",
    "summary": "Anthropic customer stopped using Claude and Claude Code completely in favor of Venice AI and local models due to confidentiality concerns and perceived project sabotage.",
    "category": "security",
    "comments": [
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rmj7esse0px/",
        "depth": 0,
        "score": 2,
        "author": "Unusual-Idea-5939",
        "excerpt": "I don't let agents write a ticket that doesn't have a concrete software deliverable as part of it. They love tickets that involve busywork and will happily coordinate and summarize and research forever without ever doing anything that's actually useful. That's the failure mode I'd look out for.",
        "posted_at": "2026-10-25T09:15:40.000Z",
        "author_url": "https://www.reddit.com/user/Unusual-Idea-5939/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rm6bhgn0vmt/",
        "depth": 0,
        "score": 1,
        "author": "Low-Start2333",
        "excerpt": "Videos:\nDebugging a web app - https://youtu.be/Uj5B4aZLCY8\nCleaning up documentation - https://youtu.be/9180PLJDV18",
        "posted_at": "2026-10-25T04:26:45.000Z",
        "author_url": "https://www.reddit.com/user/Low-Start2333/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rm8y1ci3mld/",
        "depth": 0,
        "score": 1,
        "author": "Additional_Fudge9212",
        "excerpt": "the hub-and-spoke structure is interesting but I'm wondering how PTL handles context limits when it's reviewing 12+ journals at once. does it summarize each one first and then compile, or does it try to ingest everything raw into one pass? that weekly compilation step sounds like it could get expensive fast depending on the approach",
        "posted_at": "2026-10-25T05:25:38.000Z",
        "author_url": "https://www.reddit.com/user/Additional_Fudge9212/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rmb7yxphfs4/",
        "depth": 0,
        "score": 1,
        "author": "jylusdev",
        "excerpt": "The timestamp-based weekly refresh needs a deletion path too. A spec removed from a product repo won't appear among files newer than the last refresh, but its copied version could still answer questions in the knowledge stack. Track each copied document's source path and revision, reconcile removals, and stamp overviews with the source revisions they summarize. Then PTL can distinguish 'current pr",
        "posted_at": "2026-10-25T06:16:40.000Z",
        "author_url": "https://www.reddit.com/user/jylusdev/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rmljl4qv5eq/",
        "depth": 0,
        "score": 1,
        "author": "Embarrassed-Milk4818",
        "excerpt": "Interesting that you moved off Claude Code mainly for confidentiality and then stayed for cost. Where does the local Qwen3 setup still fall short for you compared to Claude, especially on longer coding tasks or tool use? I am curious where you still wish you had the bigger model.",
        "posted_at": "2026-10-25T10:08:06.000Z",
        "author_url": "https://www.reddit.com/user/Embarrassed-Milk4818/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rmeraei4wf5/",
        "depth": 0,
        "score": 1,
        "author": "ZealousidealGuide882",
        "excerpt": "wait until your lead agent goes on strike or starts gaslighting you about the git repo health",
        "posted_at": "2026-10-25T07:35:57.000Z",
        "author_url": "https://www.reddit.com/user/ZealousidealGuide882/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rmp4ztxx739/",
        "depth": 0,
        "score": 1,
        "author": "fiddler48",
        "excerpt": "twelve AI employees and none of them will complain about the name",
        "posted_at": "2026-10-25T11:28:41.000Z",
        "author_url": "https://www.reddit.com/user/fiddler48/"
      },
      {
        "url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/comment/19rmrykfl6fxe/",
        "depth": 0,
        "score": 1,
        "author": "QuanTradin",
        "excerpt": "the per project journal is what I'd keep even if the rest got thrown out. a dozen agents with no written history ends with nobody knowing why a file changed.",
        "posted_at": "2026-10-25T12:31:57.000Z",
        "author_url": "https://www.reddit.com/user/QuanTradin/"
      }
    ],
    "evidence": [
      "[post] And Claude was the worst because I was working on some potentially disruptive AI tech using Claude Code and the Claude API. After a while it started sabotaging my project so I just had to stop using it completely.",
      "[post] I haven't used ChatGPT, Claude, or Grok in months mainly because a lot of the work that I'm doing is confidential and proprietary."
    ],
    "virality": "somewhat_high",
    "post_date": "2026-10-25T04:23:43.000Z",
    "post_kind": "text",
    "post_text": "The BizAgent Framework It started out as a system prompt for Claude Code and eventually evolved into what I call BizAgent (in hindsight a horrible name because GitHub has about a thousand projects with that name lol), a complete agentic hub-and-spoke system. The basic premise is that I have an agent that I communicate with directly, who is my Products Team Lead (PTL), in charge of all products. Each product has its own agent that maintains it or builds it if it doesn't exist yet. PTL oversees all of the agents. I never talk directly to any agent other than PTL. I literally have an AI employee that manages about 12 or 13 AI employees. Everything that the agents do to the code gets documented in a journal. Each agent manages a product and a product can consist of one or more projects. Each project has its own Git repo, and each project has its own journal and \"sitemap\" that gets maintained by the managing agent. Every week PTL collects all of the journals, specs, documents, images, etc., and compiles them into a knowledge base called the knowledge stack. The knowledge stack is such that I can have a conversation with it as the source of truth for my business. BizAgent is not only my products team but it is also the memory for my business. Any kind of news or press release or anything that I give it goes into the knowledge stack. Anything that the agents do to the code goes into...",
    "sentiment": "negative",
    "subreddit": "AI_Agents",
    "event_date": "2026",
    "post_title": "I built my own agent framework and it's awesome",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/AI_Agents/comments/1xesttk/i_built_my_own_agent_framework_and_its_awesome/",
    "entity_role": "vendor",
    "post_author": "Low-Start2333",
    "mention_count": 81,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/AI_Agents/",
    "total_upvotes": 9,
    "comments_total": 25,
    "total_comments": 23,
    "event_date_text": "in months",
    "other_companies": [
      {
        "name": "Venice AI",
        "role": "switching_to",
        "domain": "venice.ai"
      },
      {
        "name": "OpenAI",
        "role": "alternative",
        "domain": "openai.com"
      },
      {
        "name": "xAI",
        "role": "alternative",
        "domain": "x.ai"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/Low-Start2333/",
    "signal_category": "feedback",
    "comments_included": 11,
    "products_mentioned": [
      "Claude",
      "Claude Code",
      "Claude API"
    ]
  }
}

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