London Tops BCG's First Intelligent Cities Index
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BOSTON, July 27, 2026 /PRNewswire/ -- London, Dubai, New York City, Washington, DC, and Amsterdam top the rankings of the world's most intelligent cities according to new research from Boston Consulting Group (BCG). Yet even these pioneering cities excel in different areas and none of them leads across every domain, underscoring that no city has mastered every relevant dimension. Intelligent city leadership is defined by different combinations of strengths rather than a single model. Further, even leading intelligent cities have room to grow in maturity across specific dimensions, as residents' expectations increase with fast-evolving technology, including AI. The report, BCG's Intelligent Cities Index 2026: How AI Shapes Urban Living , is the firm's inaugural assessment of how 61 of the world's biggest cities across 39 countries use technology to serve their residents and businesses. The Index evaluates cities across five domains of intelligent city maturity: outcomes, strategy, adoption, ways of working, and enablers. A city's overall maturity level reflects its combined maturity across domains: leading, accelerating, emerging, or developing. The report also finds that cities do not need to begin with, or focus solely on world-class infrastructure or deep funding ecosystems to improve resident outcomes. Expanding intelligent AI-enabled city services can strengthen...
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