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BinanceReliability issues

Customer Service notes intermittent issues with access keys not working correctly

Read at g2.com

What happened

Natan Daniel B., a Customer Service representative at a mid-market company, reported issues with access keys not working correctly. While the impact was not quantified, it suggests intermittent reliability concerns with the platform's security features.

Source

From the reviews

  • 5 of 5
    “Sometimes the access keys do not work correctly”

    natan daniel b., Customer ServiceAug 26, 2026View

Extracted by Autobound

From the Signal API record
Signal
Reliability issues

What this signalsReview themes often show where customers may look for an alternative.

Star rating
5 of 5
Reviewer
natan daniel b.
Reviewer details
Customer Service

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The full record

From the Signal API record

Extraction

Detected
Sep 14, 2026
signal_type
product-reviews
signal_subtype
ReliabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/66778464-f588-432e-bef0-a0d4a23eee35 returns this record as JSON. POST /v1/companies/enrich returns every signal for binance.com.

{
  "signal_id": "66778464-f588-432e-bef0-a0d4a23eee35",
  "signal_type": "product-reviews",
  "signal_subtype": "ReliabilityIssues",
  "detected_at": "2026-09-14T09:21:46.342+00:00",
  "company": {
    "name": "Binance",
    "domain": "binance.com"
  },
  "data": {
    "summary": "Natan Daniel B., a Customer Service representative at a mid-market company, reported issues with access keys not working correctly. While the impact was not quantified, it suggests intermittent reliability concerns with the platform's security features.",
    "evidence": [
      {
        "quote": "Sometimes the access keys do not work correctly",
        "review_url": "https://www.g2.com/products/binance/reviews#review-13363930",
        "review_date": "2026-08-26",
        "star_rating": 5,
        "reviewer_name": "natan daniel b.",
        "reviewer_title": "Customer Service"
      }
    ],
    "headline": "Customer Service notes intermittent issues with access keys not working correctly",
    "relevance": 55,
    "product_name": "Binance",
    "source_page_url": "https://www.g2.com/products/binance/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "title": "Customer Service",
      "is_decision_maker": false
    }
  }
}

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