Block's AI layoffs taught it to be a far more efficient company: CFO
Article excerpt
Block, Inc. ( XYZ ) reduced its workforce by 40% earlier this year as it committed to a wider adoption of AI tools. Block CFO Amrita Ahuja sits down with Yahoo Finance Executive Editor Brian Sozzi to discuss this choice and the results from becoming a leaner, more AI-centric company. to make some tough decisions and I talked to you about that earlier in the year, um with workforce. Like what what has happened after that? What has happened with productivity? What has happened with the business as a as a result? Sure. We had a 40% reduction in our workforce earlier this year, and we didn't do it because of costs. We didn't do it as a cost saving mechanism. We did it to redesign fundamentally how we work to become an AI organization, to become an intelligence, and to create clear lines of ownership, accountability and flatten our org structure so that there is very little daylight between the strategy and vision setters and the builders. And I think that's what we've done. We've maintained uptime on all our products. Our road maps have only gotten more ambitious. Um our product velocity has improved. And now we have this opportunity to actually externalize all these tools that we internally, thousands of our employees have been using every single day to external customers. You were the first ones out with that type of news, and ever since then news, other tech companies have...
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We thought we would deliver $2.7 billion in adjusted operating income in November, and now expect to deliver nearly $3.5 billion in adjusted operating income in 2026.
