Celonis to acquire AI decision intelligence leader Ikigai Labs to boost its new Context Model.
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Celonis to acquire AI decision intelligence leader Ikigai Labs to boost its new Context Model. Grant Titmus | Published 13 May 2026 Process Intelligence powerhouse Celonis has announced it will acquire AI decision intelligence leader Ikigai Labs to increase its ability to enable enterprisers to more actively predict, simulate, and optimise decisions. Celonis will add Ikigai Labs's advanced planning, simulation and forecasting capabilities to supercharge it "context model", a new critical layer in the enterprise technology stack. As organisations around the world attempt to deploy Enterprise AI, they face a critical challenge: ensuring AI does not have blind spots in understanding how the business operates. Without this understanding, AI agents cannot make a real impact, so companies struggle to see meaningful returns on their Enterprise AI investments. The Celonis Context Model (CCM) addresses this by providing a dynamic, real-time digital twin of operations, which translates the business into a language AI understands. Built on process data and business knowledge from every system, application, device, and interaction across the business, the CCM gives Enterprise AI the operational clarity it needs to reason correctly, act reliably, and deliver results at scale. Celonis President Carsten Thoma said: "AI is only as good as the context it has. Every organisation needs...
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