CenterPoint launches in-person bill payment.

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  "signal_type": "news",
  "signal_subtype": "launches",
  "detected_at": "2026-05-14T15:40:04+00:00",
  "company": {
    "name": "CenterPoint Energy",
    "domain": "centerpointenergy.com"
  },
  "data": {
    "url": "https://news.wnin.org/2026-05-14/centerpoint-launches-in-person-bill-payment",
    "title": "CenterPoint launches in-person bill payment.",
    "ticker": "NYSE:CNP",
    "excerpt": "CenterPoint launches in-person bill payment.\n\nPublished May 14, 2026 at 10:40 AM CDT\n\nCenterPoint Energy has a launched a once-a-week option to pay utility bills in person.\n\nCenterPoint Energy is launching a new weekly in-person customer service and payment option. WNIN's John Gibson has details:\n\nThe utility company says its Customer Connect pilot program will be offered at CenterPoint Energy Plaza on the Evansville riverfront.\n\nCustomers can pay in person on Wednesdays from 8:30 a.m. to 4:30 p.m.\n\nCenterPoint says customers can also sit down with a service representative for personalized assistance, answers to questions, and help resolving any account issues.\n\nThe Customer Connect pilot is part of the company's expanding Community Connect program.\n\nCenterPoint Energy Indiana President Mike Roeder says the company remains committed to \"transparency and developing new ways to help customers, based on their feedback.\"\n\nThe next Customer Connect is Wednesday, May 20.\n\nCustomers can pay by checking or savings account, credit card, debit card or Apple Pay. Cash is not accepted.\n\nCenterPoint says it will evaluate the new program over the next several weeks.\n\nCustomers have been dealing with surging energy bills in recent years.",
    "product": "in-person bill payment",
    "summary": "CenterPoint Energy, Inc. launches in-person bill payment.",
    "planning": false,
    "image_url": "https://npr.brightspotcdn.com/dims4/default/4385971/2147483647/strip/true/crop/1858x975+0+268/resize/1200x630!/quality/90/?url=http%3A%2F%2Fnpr-brightspot.s3.amazonaws.com%2F2e%2Fa6%2F4a90f0d749f78b5f3d8834dc8667%2Fcenterpoint-connect-1.jpeg",
    "confidence": 0.6112,
    "product_data": {
      "full_text": "in-person bill payment",
      "fuzzy_match": true
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    "published_at": "2026-05-14T15:40:04Z",
    "article_sentence": "CenterPoint launches in-person bill payment."
  }
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