An Update On Changes to Our Under-18 Experience

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  "company": {
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    "url": "https://blog.character.ai/an-update-on-changes-to-our-under-18-experience",
    "title": "An Update On Changes to Our Under-18 Experience",
    "excerpt": "An update on changes to its under-18 experience.\n\nAs Character.AI announced on October 29th, Character.AI will begin removing open-ended chat for under-18 users next week. Character.AI know this is a significant change for these users, so Character.AI wanted to provide everyone - teens, parents, and other stakeholders - with more information on how this is being rolled out.\n\nSince its announcement, Character.AI has received input on the upcoming changes from its safety partners, like ConnectSafely, who have deep expertise in teen online safety. Character.AI has worked with a wide range of experts and have also initiated a new partnership with Koko - more on them below - to support its long-term efforts to enhance user wellbeing. Character.AI is doing its best to handle this product change in the best possible way for its users, and are working closely with its partners every step of the way.\n\nBelow, Character.AI walk through what's been happening to date, and then Character.AI provide more details on how its product change will be rolled out with user safety in mind.\n\n* Chat Limits: Since late October, Character.AI has been limiting teens' open-ended chat to two hours per day, and Character.AI has gradually reduced the limit to one hour per day in subsequent weeks for users in the US.\n* Age Assurance: Character.AI has already begun rolling out its new age assurance technology...",
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    "found_at": "2025-11-21T17:00:02Z",
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    "image_url": "https://blog.character.ai/content/images/size/w1200/2025/11/update-on-changes-1.png",
    "confidence": 0.788,
    "published_at": "2025-11-21T17:00:02Z",
    "article_sentence": "Character.AI has worked with a wide range of experts and have also initiated a new partnership with Koko - more on them below - to support its long-term efforts to enhance user wellbeing."
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