A user's deposit from PayPal was rejected by Chime due to an alleged name mismatch, leaving the funds inaccessible, and Chime's support directed the user back to PayPal.

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  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-24T14:39:35+00:00",
  "company": {
    "name": "Chime",
    "domain": "chime.com"
  },
  "data": {
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    "stage": "none",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "customer support",
      "transaction failure",
      "fintech",
      "banking"
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    "post_id": "1wp3ga0",
    "summary": "A user's deposit from PayPal was rejected by Chime due to an alleged name mismatch, leaving the funds inaccessible, and Chime's support directed the user back to PayPal.",
    "category": "support",
    "comments": [
      {
        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pbs8e5f/",
        "depth": 0,
        "score": 2,
        "author": "Yaalt420",
        "excerpt": "Middle initial on one but not the other? Typo you haven't noticed?\n\n Bounced deposits to a bank usually take 1-2 weeks to show up back in the originating account (if nothing else goes wrong).",
        "posted_at": "2026-09-24T15:23:50.000Z",
        "author_url": "https://www.reddit.com/user/Yaalt420/"
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      {
        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pbx8u3n/",
        "depth": 0,
        "score": 2,
        "author": "thenewfingerprint",
        "excerpt": "Start using real banks.",
        "posted_at": "2026-09-25T06:40:53.000Z",
        "author_url": "https://www.reddit.com/user/thenewfingerprint/"
      },
      {
        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pbrytl0/",
        "depth": 0,
        "score": 1,
        "author": "Darkstarmon04",
        "excerpt": "Here is SS #1 of chime saying that the money was sent back to PayPal",
        "posted_at": "2026-09-24T14:42:39.000Z",
        "author_url": "https://www.reddit.com/user/Darkstarmon04/"
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        "depth": 0,
        "score": 1,
        "author": "Darkstarmon04",
        "excerpt": "SS#2 Chime telling me to talk to PayPal and what to say basically",
        "posted_at": "2026-09-24T14:43:28.000Z",
        "author_url": "https://www.reddit.com/user/Darkstarmon04/"
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        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pbrza9l/",
        "depth": 0,
        "score": 1,
        "author": "Darkstarmon04",
        "excerpt": "SS #3 of PayPal telling me that Chime has it cuz they don’t have it and to talk to Chime again",
        "posted_at": "2026-09-24T14:44:40.000Z",
        "author_url": "https://www.reddit.com/user/Darkstarmon04/"
      },
      {
        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pbubn0w/",
        "depth": 0,
        "score": 1,
        "author": "FiSci_Dude23",
        "excerpt": "Jesus these Finetechs are really driving people insane",
        "posted_at": "2026-09-24T20:42:10.000Z",
        "author_url": "https://www.reddit.com/user/FiSci_Dude23/"
      },
      {
        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pbwepui/",
        "depth": 0,
        "score": 1,
        "author": "Emergency-Bar-6528",
        "excerpt": "So where is the money now?",
        "posted_at": "2026-09-25T03:10:38.000Z",
        "author_url": "https://www.reddit.com/user/Emergency-Bar-6528/"
      },
      {
        "url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/comment/pchgohl/",
        "depth": 0,
        "score": 1,
        "author": "CrystalWeedRock",
        "excerpt": "How much was it",
        "posted_at": "2026-09-28T00:55:31.000Z",
        "author_url": "https://www.reddit.com/user/CrystalWeedRock/"
      }
    ],
    "evidence": [
      "[post] woke up today to Chime saying that my deposit was rejected and sent back to PayPal due to names not matching.",
      "[post] Contacted chime support, they told me to ask PayPal since it’s technically their fuck up.",
      "[comment u/Darkstarmon04] SS#2 Chime telling me to talk to PayPal and what to say basically"
    ],
    "virality": "low",
    "post_date": "2026-09-24T14:39:35.000Z",
    "post_kind": "text",
    "post_text": "Long story short, woke up today to Chime saying that my deposit was rejected and sent back to PayPal due to names not matching. Which they do, I’ve checked both ends and it’s perfectly fine!\n\nContacted chime support, they told me to ask PayPal since it’s technically their fuck up. Contacted PayPal support and they told me to ask Chime because “it went through on PayPal’s side”\n\nDoes anyone have any advice from here, I need this money for rent and now it’s not in either account and I’m getting nervous.",
    "sentiment": "negative",
    "subreddit": "paypal",
    "event_date": "2026-09",
    "post_flair": [
      "Help"
    ],
    "post_title": "Tried to send money to chime and now this happened.",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/paypal/comments/1wp3ga0/tried_to_send_money_to_chime_and_now_this_happened/",
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    "comments_total": 9,
    "total_comments": 9,
    "content_warning": "profanity_in_quotes",
    "event_date_text": "today",
    "other_companies": [
      {
        "name": "PayPal",
        "role": "partner",
        "domain": "paypal.com"
      }
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}

curl https://signals.autobound.ai/v1/signals/57b25023-8ed2-5fd9-af07-4c2ac918cae5 \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"chime.com","limit":20}'