Cigna | best Digital Experience, two years running.

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  "detected_at": "2026-05-13T00:00:00+00:00",
  "company": {
    "name": "Cigna",
    "domain": "cigna.com"
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  "data": {
    "url": "https://www.amwinsconnect.com/knowledge-hub/news-desk/news-detail/cigna---best-digital-experience--two-years-running",
    "title": "Cigna | best Digital Experience, two years running.",
    "ticker": "NYSE:CI",
    "excerpt": "Cigna | best Digital Experience, two years running.\n\nCarrier News\n\nAt Cigna Healthcare(R), they are committed to delivering superior experiences for its customers and clients and were recently recognized as the #1 Digital Experience for Commercial Health Plan Member Satisfaction for the second consecutive year by JD Power.[1]\n\nThis recognition underscores Cigna Healthcare's continued investment in a simple, reliable, and personalized digital experience that helps customers more confidently manage their health care\n\nAnd Cigna isn't done improving the digital experience there!\n\nDiscover the following new digital features below.\n\nComing Soon! myCigna(R) AI Assistant: The conversational myCigna AI Assistant goes beyond answering basic questions. It helps medical customers find care, submit claims, and get clearer, faster guidance on coverage directly within the myCigna experience. Available to all medical clients by the end of June.\n\nReal-time cost tracking on myCigna: This redesigned tool provides a simple breakdown of deductibles and out-of-pocket expenses, helping customers track their costs in real-time and estimate costs with providers and specialists before engaging.\n\nReal-time cost tracking on CignaforEmployers.com: Delivers the same real-time cost tracking experience customer's access on myCigna, enabling clients to confidently guide customers through claims details as...",
    "summary": "Cigna Corporation recognized as #1 Digital Experience for Commercial Health Plan Member Satisfaction on May 1st '26.",
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    "confidence": 0.2113,
    "recognition": "#1 Digital Experience for Commercial Health Plan Member Satisfaction",
    "published_at": "2026-05-13T00:00:00Z",
    "effective_date": "2026-05-01",
    "article_sentence": "At Cigna Healthcare(R), they are committed to delivering superior experiences for its customers and clients and were recently recognized as the #1 Digital Experience for Commercial Health Plan Member Satisfaction for the second consecutive year by JD Power.[1]"
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