Cognizant Recognized as a Leader in Global Capability Center Services by Global Analysts - Cognizant Technology Solutions
Article excerpt
ISG, NelsonHall, HFS Research and Avasant highlight Cognizant’s end-to-end leadership across the full GCC lifecycle, with AI-led capabilities as a key differentiator August 19, 2026 - Cognizant (Nasdaq: CTSH) has been recognized a Leader across four leading industry analyst assessments for Global Capability Center (GCC) services, with analysts citing its AI Builder model as a key differentiator in helping bridge the gap between AI investments and measurable enterprise outcomes. ISG, NelsonHall, HFS Research and Avasant recognized Cognizant’s ability to help enterprises design, build, operate and transform GCCs from traditional delivery models to AI-led innovation engines. Analysts consistently highlighted Cognizant’s end-to-end expertise across the GCC lifecycle underpinned by AI-led execution, a robust partner ecosystem and an integrated model that aligns work, workforce and workplace to enable AI-ready GCCs. “This recognition across four independent analyst evaluations underscores our commitment to helping enterprises build capability centers that are truly future-ready,” said Sailaja Josyula, Senior Vice President and Global Head, GCC Service Line, Cognizant. “We believe the next generation of GCCs must be architected for impact from day one - AI-led, modular, and tightly aligned to each enterprise’s strategic agenda. This recognition validates our approach of combining...
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In the ISG Provider Lens® Global Capability Center (GCC) Services 2026 study, Cognizant was named a Leader across both Design & Setup and Optimization & Enhancement quadrants among 48 global providers.
