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CostcoCustomer experience focus

The Interline Podcast discusses Costco: customer experience focus

Source

The Interline PodcastJul 30, 2026

The Interline Podcast

Why Fashion Still Over-Develops

What was said

I was in the self-checkout line. And what was different in my experience is that there was this wonderful person walking around, walking the line back and forth, asking if people wanted to pre-checkout.

Quotes from the episode

  • “I was in the self-checkout line. And what was different in my experience is that there was this wonderful person walking around, walking the line back and forth, asking if people wanted to pre-checkout.”

    Liza AmlaniThe Interline Podcast

  • “what they did was they scanned everything in my cart. I get to the till at the self-checkout area and I scanned my Costco card and everything that was pre-scanned popped up. And I was like, oh my God, this is incredible because it not only saved me the effort... but it really sped up the process and it was delightful as well.”

    Liza AmlaniThe Interline Podcast

Extracted by Autobound

From the Signal API record
Signal
Customer experience focus

What this signalsWhat leaders say on podcasts often shows their current priorities.

Podcast
The Interline Podcast
Speaker
Liza Amlani
Speaker role
Own customer
Event date
Jul 2026

Latest signals at other companies

The full record

From the Signal API record

People

  • Liza AmlaniSpeaker (own customer)

Details

Timing
Ongoing state
Recorded at estimate
2026-07

Extraction

Detected
Aug 24, 2026
signal_type
podcast-company
signal_subtype
customerExperienceFocus

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The API returns more than this page shows

This page shows a preview. The full podcast-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/631b098f-d974-5911-b795-3ddaab2d8f59 returns this record as JSON. POST /v1/companies/enrich returns every signal for costco.com.

{
  "signal_id": "631b098f-d974-5911-b795-3ddaab2d8f59",
  "signal_type": "podcast-company",
  "signal_subtype": "customerExperienceFocus",
  "detected_at": "2026-08-24T10:24:52+00:00",
  "company": {
    "name": "Costco",
    "domain": "costco.com"
  },
  "data": {
    "is_ad": false,
    "quotes": [
      "I was in the self-checkout line. And what was different in my experience is that there was this wonderful person walking around, walking the line back and forth, asking if people wanted to pre-checkout.",
      "what they did was they scanned everything in my cart. I get to the till at the self-checkout area and I scanned my Costco card and everything that was pre-scanned popped up. And I was like, oh my God, this is incredible because it not only saved me the effort... but it really sped up the process and it was delightful as well."
    ],
    "timing": "ongoing_state",
    "speaker": "Liza Amlani",
    "evidence": "I was in the self-checkout line. And what was different in my experience is that there was this wonderful person walking around, walking the line back and forth, asking if people wanted to pre-checkout.",
    "headline": "Costco · customerExperienceFocus · ongoing_state (2026-07)",
    "episode_id": "58308000216",
    "event_date": "2026-07",
    "podcast_name": "The Interline Podcast",
    "published_at": "2026-07-30",
    "episode_title": "Why Fashion Still Over-Develops",
    "date_confidence": "inferred",
    "event_date_text": "two weeks ago",
    "speaker_relation": "own_customer",
    "transcript_source": "transcript",
    "recorded_at_estimate": "2026-07"
  }
}

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