A commenter notes that in the US, CSX provides a free portal at shipcsx.com that allows tracking of empty container returns at their rail terminals with daily timestamped updates.

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    "summary": "A commenter notes that in the US, CSX provides a free portal at shipcsx.com that allows tracking of empty container returns at their rail terminals with daily timestamped updates.",
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        "url": "https://www.reddit.com/r/freightforwarding/comments/1wn9jwz/comment/pbd846r/",
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        "author": "FraytFurwid",
        "excerpt": "The transport company, whoever is collecting/delivering empty container should be recording this date. Some carriers, as you know (Hapag), sometimes don't record empty returns in their live tracking system. Other carriers, like Maersk, do. However, Hapag do sometimes record this, as you can see https://i.ibb.co/Z6DWGPxp/Screenshot-2026-09-22-145619.png\n\n If the carrier themselves are covering this",
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        "author": "Least_Stretch_8103",
        "excerpt": "In the US at a least we can track empty return on the rail terminal sites. You do have to sign up for them but they are free and it updates with time stamps at least once a day CSX has shipcsx.com and BNSF has their tracking on a similar portal. Those are the 2 I work with the most often on rail. As for ocean terminal tracking they all have it on their websites and most times you don't even have t",
        "posted_at": "2026-09-22T18:00:35.000Z",
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        "author": "Street-Vegetable8342",
        "excerpt": "You can track this on most shipping line websites.\n\n We get the data from our transport company integration.\n\n Our system also tries to calculate it but it's useless because every line has a different amount of days and calculations.",
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      "[comment u/Least_Stretch_8103] In the US at a least we can track empty return on the rail terminal sites. You do have to sign up for them but they are free and it updates with time stamps at least once a day CSX has shipcsx.com and BNSF has their tracking on a similar portal."
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    "post_text": "We build software. We're adding detention tracking to a system we made for a freight forwarder, and to do that we need the date the empty container went back to the depot. We can't find that date anywhere.\n\nCarriers stop tracking at gate-out. Hapag told us the depot's EIR is the real record. And if your own trucker collects the box, the carrier doesn't see it at all.\n\nSo how does it work on your desk? Does the EIR come back to you every time, or only sometimes? How long does it usually take? Does someone chase the depot for it, or do you wait for the detention invoice and argue the ones that look wrong?",
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    "post_title": "How do you know when an empty actually goes back?",
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