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DeepSeekUsability issues

Enterprise Analyst identifies several UI/UX issues impacting workflow efficiency

What happened

An Analyst at an enterprise company reports several usability issues with Deepseek. These include the inability to select multiple conversations at once, limitations in image analysis only extracting text, and the default 'Enter' key behavior for sending messages instead of creating new lines, which needs to be fixed to improve workflow.

Source

From the reviews

  • 3.5 of 5
    “That said, I’d like it even more if I could select all conversations in a chat at once, instead of having to select each conversation individually. Also, when uploading an image, it seems like it can only extract text. Could a feature be added to analyze any image, not just text-based images?”

    Shashank s., AnalystJun 8, 2026View

  • 3.5 of 5
    “First, on the computer, pressing Enter ends up sending the message. I need a setting to change this so that Enter creates a new line instead of sending, and sending the message happens only when I press Enter plus another key.”

    Shashank s., AnalystJun 8, 2026View

Extracted by Autobound

From the Signal API record
Signal
Usability issues

What this signalsReview themes often show where customers may look for an alternative.

Product
Deepseek
Star rating
3.5 of 5
Reviewer
Shashank s.

More product review signals at other companies

The full record

From the Signal API record

Details

Reviewer role
Analyst

Extraction

Detected
Jun 15, 2026
signal_type
product-reviews
signal_subtype
UsabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/f830a84e-13fc-4b05-8d37-d30c9ae9d268 returns this record as JSON. POST /v1/companies/enrich returns every signal for deepseek.com.

{
  "signal_id": "f830a84e-13fc-4b05-8d37-d30c9ae9d268",
  "signal_type": "product-reviews",
  "signal_subtype": "UsabilityIssues",
  "detected_at": "2026-06-15T08:51:21.594+00:00",
  "company": {
    "name": "DeepSeek",
    "domain": "deepseek.com"
  },
  "data": {
    "summary": "An Analyst at an enterprise company reports several usability issues with Deepseek. These include the inability to select multiple conversations at once, limitations in image analysis only extracting text, and the default 'Enter' key behavior for sending messages instead of creating new lines, which needs to be fixed to improve workflow.",
    "evidence": [
      {
        "quote": "That said, I’d like it even more if I could select all conversations in a chat at once, instead of having to select each conversation individually. Also, when uploading an image, it seems like it can only extract text. Could a feature be added to analyze any image, not just text-based images?",
        "review_url": "https://www.g2.com/products/deepseek/reviews#review-12934150",
        "review_date": "2026-06-08",
        "star_rating": 3.5,
        "reviewer_name": "Shashank s.",
        "reviewer_title": "Analyst"
      },
      {
        "quote": "First, on the computer, pressing Enter ends up sending the message. I need a setting to change this so that Enter creates a new line instead of sending, and sending the message happens only when I press Enter plus another key.",
        "review_url": "https://www.g2.com/products/deepseek/reviews#review-12934150",
        "review_date": "2026-06-08",
        "star_rating": 3.5,
        "reviewer_name": "Shashank s.",
        "reviewer_title": "Analyst"
      }
    ],
    "headline": "Enterprise Analyst identifies several UI/UX issues impacting workflow efficiency",
    "relevance": 65,
    "product_name": "Deepseek",
    "source_page_url": "https://www.g2.com/products/deepseek/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "title": "Analyst",
      "is_decision_maker": false
    }
  }
}

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