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DisneyService outage

Disney+ is experiencing a service outage in Germany and Europe, causing login timeouts, restricted account access, and an inaccessible Help Center.

What happened

Post: "DisneyPlus out in Germany/Europe?"

Source

RedditSep 16, 2026By u/chance_of_downwind

r/outages

DisneyPlus out in Germany/Europe?

upvotes
1
comments
1

Post

Highlighted: the lines this signal was extracted from

Hey, started last night,, continues today. Login times out, several recurring messages on website indicate technical issues/support being overrun. Help Center looks like it's down, as well/cannot build. Is this just a browser issue I'm having (Firefox/Debian 13), or is this a more global thing?

Also quoted as evidence

  • [comment u/chance_of_downwind] Basically, yeah. And access to the accounts is restricted as well.

reddit.com/r/outages/comments/1whrpn3/disneyplus_out_in_germanyeuropeRead the full source

Comments on the post

  • “https://www.heise.de/news/Disney-AirPlay-funktioniert-in-Deutschland-nicht-mehr-11454925.html For those pilgrims who are lost: Basically, yeah. And access to the accounts is restricted as well.”

    u/chance_of_downwind1 points · Sep 16, 2026View

Extracted by Autobound

From the Signal API record
Signal
Service outage

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/outages
Stage
Confirmed
Event date
Sep 2026

The full record

From the Signal API record

Numbers

Mentions
3

Details

Timing
In progress
Virality
Very low
Post kind
Multi media
Prominence
Core
Company's role
Subject
Signal category
Event

Topics and mentions

Topics

  • streaming
  • customer support
  • outage

Products named

  • Disney+

Extraction

Sentiment
Negative
Detected
Sep 16, 2026
signal_type
reddit-company
signal_subtype
serviceOutage

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/0aaa1eb6-d1aa-538f-aff4-86cd47c1cee7 returns this record as JSON. POST /v1/companies/enrich returns every signal for thewaltdisneycompany.com.

{
  "signal_id": "0aaa1eb6-d1aa-538f-aff4-86cd47c1cee7",
  "signal_type": "reddit-company",
  "signal_subtype": "serviceOutage",
  "detected_at": "2026-09-16T08:51:34+00:00",
  "company": {
    "name": "Disney",
    "domain": "thewaltdisneycompany.com"
  },
  "data": {
    "nsfw": false,
    "stage": "confirmed",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "outage",
      "streaming",
      "customer support"
    ],
    "post_id": "1whrpn3",
    "summary": "Disney+ is experiencing a service outage in Germany and Europe, causing login timeouts, restricted account access, and an inaccessible Help Center.",
    "category": "outage",
    "comments": [
      {
        "url": "https://www.reddit.com/r/outages/comments/1whrpn3/comment/pa4qdh3/",
        "depth": 0,
        "score": 1,
        "author": "chance_of_downwind",
        "excerpt": "https://www.heise.de/news/Disney-AirPlay-funktioniert-in-Deutschland-nicht-mehr-11454925.html\n\n For those pilgrims who are lost: Basically, yeah. And access to the accounts is restricted as well.",
        "posted_at": "2026-09-16T09:48:27.000Z",
        "author_url": "https://www.reddit.com/user/chance_of_downwind/"
      }
    ],
    "evidence": [
      "[post] started last night,, continues today. Login times out, several recurring messages on website indicate technical issues/support being overrun. Help Center looks like it's down, as well/cannot build.",
      "[comment u/chance_of_downwind] Basically, yeah. And access to the accounts is restricted as well."
    ],
    "virality": "very_low",
    "post_date": "2026-09-16T08:51:34.000Z",
    "post_kind": "multi_media",
    "post_text": "Hey,\n\nstarted last night,, continues today. Login times out, several recurring messages on website indicate technical issues/support being overrun. Help Center looks like it's down, as well/cannot build.\n\nIs this just a browser issue I'm having (Firefox/Debian 13), or is this a more global thing?",
    "sentiment": "negative",
    "subreddit": "outages",
    "event_date": "2026-09",
    "post_title": "DisneyPlus out in Germany/Europe?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/outages/comments/1whrpn3/disneyplus_out_in_germanyeurope/",
    "entity_role": "subject",
    "post_author": "chance_of_downwind",
    "upvote_ratio": 0.6666666666666666,
    "mention_count": 3,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/outages/",
    "total_upvotes": 1,
    "comments_total": 1,
    "total_comments": 1,
    "event_date_text": "last night,, continues today",
    "post_author_url": "https://www.reddit.com/user/chance_of_downwind/",
    "signal_category": "event",
    "comments_included": 1,
    "products_mentioned": [
      "Disney+"
    ]
  }
}

Long text fields are shortened on this page.

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