DoorDash Unveils Text Ordering, Drone Delivery, Retail Expansion At Dash Forward
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Share via: Grocery Tech & Retail Media DoorDash rolled out a slate of new developments at its Dash Forward 2026 event. Among them are the ability to order by text message, new grocery restock and savings features, a custom drone delivery system and an expansion of its retail marketplace with returns handled by Dashers. The company said it and Wolt – the Helsinki-based delivery platform DoorDash acquired in 2022 and operates as its international arm – have facilitated more than 14 billion lifetime consumer orders. In addition, since 2023 it has added 30 million retail products to the marketplace, with more than 500,000 products eligible for delivery in as little as an hour to the average U.S. consumer, per company data. Building on Ask DoorDash – the AI assistant launched in its app in June – DoorDash is bringing ordering to text messages. Consumers can text a craving or “order my usual,” and the assistant searches local options, builds a cart based on learned preferences and handles checkout inside the text thread. U.S. consumers on iOS can join a beta waitlist. “Managing tasks like ordering lunch or groceries shouldn’t feel like work,” said Andy Fang, co-founder of DoorDash. “We built a personal shopper that helps you discover and compare thousands of items while identifying ways for you to save on DoorDash.” The grocery updates aim at the routine trip. More than 30 percent...
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DoorDash is adding brands including Macy’s, Anthropologie, The North Face, Vans and Timberland to its marketplace, expanding apparel, beauty and home goods delivery from hundreds of stores.
