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DrataReliability issues

Security Manager finds Drata errors obscure control failure causes, hindering debugging

What happened

Manager of Security and Compliance at a Mid-Market company reports that Drata errors prevent them from seeing what is causing a control to fail. This happens continuously, making it impossible to debug.

Source

From the reviews

  • 4.5 of 5
    “When there is an error such as when we auto-populated data through a test. When the test is failing and you click into the test to see what part of it is failing and the page hits an error. This can happen continuously to where you have a control that is failing and no way to see what is causing it to fail.”

    Douglas D., Manager of Security and ComplianceAug 18, 2026View

Extracted by Autobound

From the Signal API record
Signal
Reliability issues

What this signalsReview themes often show where customers may look for an alternative.

Star rating
4.5 of 5
Reviewer
Douglas D.
Reviewer details
Manager of Security and Compliance

More product review signals at other companies

The full record

From the Signal API record

Details

Reviewer role
Manager of Security and Compliance (decision maker)

Extraction

Detected
Sep 14, 2026
signal_type
product-reviews
signal_subtype
ReliabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/9076765d-30b8-4914-a54f-8f0671f5f9cf returns this record as JSON. POST /v1/companies/enrich returns every signal for drata.com.

{
  "signal_id": "9076765d-30b8-4914-a54f-8f0671f5f9cf",
  "signal_type": "product-reviews",
  "signal_subtype": "ReliabilityIssues",
  "detected_at": "2026-09-14T09:23:23.617+00:00",
  "company": {
    "name": "Drata",
    "domain": "drata.com"
  },
  "data": {
    "summary": "Manager of Security and Compliance at a Mid-Market company reports that Drata errors prevent them from seeing what is causing a control to fail. This happens continuously, making it impossible to debug.",
    "evidence": [
      {
        "quote": "When there is an error such as when we auto-populated data through a test. When the test is failing and you click into the test to see what part of it is failing and the page hits an error. This can happen continuously to where you have a control that is failing and no way to see what is causing it to fail.",
        "review_url": "https://www.g2.com/products/drata/reviews#review-13324486",
        "review_date": "2026-08-18",
        "star_rating": 4.5,
        "reviewer_name": "Douglas D.",
        "reviewer_title": "Manager of Security and Compliance"
      }
    ],
    "headline": "Security Manager finds Drata errors obscure control failure causes, hindering debugging",
    "relevance": 60,
    "product_name": "Drata",
    "source_page_url": "https://www.g2.com/products/drata/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "title": "Manager of Security and Compliance",
      "is_decision_maker": true
    }
  }
}

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