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EchoStar10-Q: Customer churn

Company is vulnerable to subscriber acquisition fraud, impacting growth and churn.

What happened

EchoStar acknowledges that subscriber fraud is a vulnerability that negatively impacts both subscriber growth and churn rates. This creates a clear business need for improved fraud detection, identity verification, and customer onboarding security solutions to protect revenue and improve retention metrics.

Source

SEC EDGARMay 8, 2026

Quarterly report (Form 10-Q)

EchoStar 10-Q

Filing excerpt

We are also vulnerable to fraud, particularly in the acquisition of new subscribers, which includes the sale of wireless devices. While we are addressing the impact of subscriber fraud through a number of actions, there can be no assurance that we will not continue to experience fraud or that any fraud we have experienced does not accelerate, which could impact our subscriber growth and churn.

sec.gov/Archives/edgar/data/1415404/000110465926058150/sats-20260331x...Read the full source

Other signals in this filing (10)

Extracted by Autobound

From the Signal API record
Signal
10-Q: Customer churn

What this signalsFilings often name leadership changes, deals and spending plans.

Filed
May 8, 2026

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The full record

From the Signal API record

Details

CIK
1415404
Accession number
0001104659-26-058150
Timeframe
Current quarter
Filing year
2026
Fiscal year
0
Why it matters
Customer success tools needed
Signal category
Revenue

Extraction

Confidence
High
Relevance
70%
Sentiment
Negative
Detected
May 12, 2026
signal_type
sec-10q
signal_subtype
customerChurn

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The API returns more than this page shows

This page shows a preview. The full sec-10q record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/f9866b8f-ed1b-42f1-8663-063134602491 returns this record as JSON. POST /v1/companies/enrich returns every signal for echostar.com.

{
  "signal_id": "f9866b8f-ed1b-42f1-8663-063134602491",
  "signal_type": "sec-10q",
  "signal_subtype": "customerChurn",
  "detected_at": "2026-05-12T09:24:58.47+00:00",
  "company": {
    "name": "EchoStar",
    "domain": "echostar.com"
  },
  "data": {
    "detail": "EchoStar acknowledges that subscriber fraud is a vulnerability that negatively impacts both subscriber growth and churn rates. This creates a clear business need for improved fraud detection, identity verification, and customer onboarding security solutions to protect revenue and improve retention metrics.",
    "metrics": {
      "timeframe": "current_quarter"
    },
    "summary": "Company is vulnerable to subscriber acquisition fraud, impacting growth and churn.",
    "excerpts": "We are also vulnerable to fraud, particularly in the acquisition of new subscribers, which includes the sale of wireless devices. While we are addressing the impact of subscriber fraud through a number of actions, there can be no assurance that we will not continue to experience fraud or that any fraud we have experienced does not accelerate, which could impact our subscriber growth and churn.",
    "relevance": 0.7,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/1415404/000110465926058150/sats-20260331x10q.htm",
    "filing_date": "2026-05-08",
    "filing_year": 2026,
    "fiscal_year": 0,
    "sales_relevance": "Customer success tools needed",
    "signal_category": "revenue"
  }
}

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