g2.com
Elastic Observability
Enterprise user sees gap in OTEL logs collection for complete traceability
g2.com/products/elastic-observability/reviews/reviewsOpen the source
ElasticMissing features
Enterprise user sees gap in OTEL logs collection for complete traceability
What happened
A Verified User in Computer & Network Security at an Enterprise company highlights a gap in Elastic Observability's tracing capabilities, specifically around collecting OTEL (OpenTelemetry) logs. They feel this feature is missing to make Elastic a complete solution.
Source
From the reviews
- 4.5 of 5
“I still see there is a gap of having a Tracebility where OTEL Logs can be collected, may be I am not yet aware of it, but that is something I see as a gap. Elastic could really be a complete solution if that is added as one other primary feature.”
Verified User in Computer & Network Security, Enterprise (> 1000 emp.)Aug 17, 2026View
Extracted by Autobound
From the Signal API record- Signal
- Missing features
What this signalsReview themes often show where customers may look for an alternative.
- Product
- Elastic Observability
- Star rating
- 4.5 of 5
- Reviewer
- Verified User in Computer & Network Security
- Reviewer details
- Enterprise (> 1000 emp.)
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The full record
From the Signal API recordExtraction
- Detected
- Sep 14, 2026
- signal_type
product-reviews- signal_subtype
MissingFeatures
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This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the API
Signal
signal_nameValue in the APIassociationValue in the API
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GET /v1/signals/ee25240c-9648-4670-8907-f277d08fac4d returns this record as JSON. POST /v1/companies/enrich returns every signal for elastic.co.
{
"signal_id": "ee25240c-9648-4670-8907-f277d08fac4d",
"signal_type": "product-reviews",
"signal_subtype": "MissingFeatures",
"detected_at": "2026-09-14T09:22:03.331+00:00",
"company": {
"name": "Elastic",
"domain": "elastic.co"
},
"data": {
"summary": "A Verified User in Computer & Network Security at an Enterprise company highlights a gap in Elastic Observability's tracing capabilities, specifically around collecting OTEL (OpenTelemetry) logs. They feel this feature is missing to make Elastic a complete solution.",
"evidence": [
{
"quote": "I still see there is a gap of having a Tracebility where OTEL Logs can be collected, may be I am not yet aware of it, but that is something I see as a gap. Elastic could really be a complete solution if that is added as one other primary feature.",
"review_url": "https://www.g2.com/products/elastic-observability/reviews#review-13288519",
"review_date": "2026-08-17",
"star_rating": 4.5,
"reviewer_name": "Verified User in Computer & Network Security",
"reviewer_title": "Enterprise (> 1000 emp.)"
}
],
"headline": "Enterprise user sees gap in OTEL logs collection for complete traceability",
"relevance": 65,
"product_name": "Elastic Observability",
"source_page_url": "https://www.g2.com/products/elastic-observability/reviews/reviews",
"switching_intent": {
"urgency": "none",
"detected": false
},
"quantified_impact": {
"has_numbers": false
},
"decision_maker_complaint": {
"title": "Enterprise (> 1000 emp.)",
"is_decision_maker": false
}
}
}
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-H "Content-Type: application/json" \
-d '{"domain":"elastic.co","limit":20}'Long text fields are shortened on this page.
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