Equifax Survey: Three in Four HR Professionals Report Challenges with Fabricated and Misleading Candidate Information
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Additional Findings Underscore AI's Emergence as Both an Operational Advantage and a Source of New Challenges for HR Teams ATLANTA, July 29, 2026 /PRNewswire/ -- Equifax ® (NYSE: EFX ) today announced the results of the company's latest HR Trends Survey, finding that employers are increasingly challenged to distinguish between genuine qualifications and embellished information received from job applicants. Based on responses from more than 350 HR executives and professionals at the SHRM 2026 Annual Conference, the findings reveal that nearly three-quarters (73%) of respondents say they encounter challenges with fabricated or misleading candidate information, with half (50%) of respondents citing challenges with employment history. The findings also demonstrate that artificial intelligence is helping HR teams work more efficiently but also making hiring more complex. The survey shows that more than one-third (36%) of respondents say AI-generated candidate content has reduced their confidence in hiring decisions, though nearly eight in 10 (78%) report AI is improving hiring and onboarding efficiency. As HR leaders work to improve employee experience, modernize workforce operations and navigate evolving candidate expectations, the findings suggest AI is becoming a catalyst for greater operational efficiency while reinforcing the need for HR professionals to balance AI's...
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