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ExpeditorsConsistent leadership complaints

Leadership and compassion for employees are lacking according to IT support

Source

GlassdoorSep 4, 2026

What the reviews say

An IT Support role reviewer explicitly mentions a lack of leadership and compassion from management, contrasting with a generally good work-life balance.

glassdoor.com/Overview/Working-at-Expeditors-EI_IE1381.11,21.htmRead the full source

Extracted by Autobound

From the Signal API record
Signal
Consistent leadership complaints

What this signalsEmployee reviews often show internal change before it is announced.

Overall rating
3.4 of 5
CEO approval
69%
Reviews read
10
Review window
Aug 16, 2026 to Sep 4, 2026

More Glassdoor signals at other companies

The full record

From the Signal API record

Numbers

Culture
3.5 / 5
Management
3 / 5
Compensation
3.2 / 5
Career growth
3.3 / 5
Recommend to a friend
53%

Topics and mentions

Job titles in the reviews

  • Technical Product Manager
  • IT Support
  • Senior Software Developer
  • Customer Service Representative (CSR)
  • Senior Software Developer In Test (SDET)
  • Software Engineer/Software Developer III
  • Air Import Agent
  • Import/Export Specialist

Extraction

Confidence
Low
Relevance
50%
Sentiment
Negative
Detected
Sep 14, 2026
signal_type
glassdoor-company
signal_subtype
glassdoorConsistentLeadershipComplaints

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The API returns more than this page shows

This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/400da3fb-9a5b-4a2e-b1e1-64e7fe647c27 returns this record as JSON. POST /v1/companies/enrich returns every signal for expeditors.com.

{
  "signal_id": "400da3fb-9a5b-4a2e-b1e1-64e7fe647c27",
  "signal_type": "glassdoor-company",
  "signal_subtype": "glassdoorConsistentLeadershipComplaints",
  "detected_at": "2026-09-14T07:11:34.086+00:00",
  "company": {
    "name": "Expeditors",
    "domain": "expeditors.com"
  },
  "data": {
    "detail": "An IT Support role reviewer explicitly mentions a lack of leadership and compassion from management, contrasting with a generally good work-life balance.",
    "summary": "Leadership and compassion for employees are lacking according to IT support",
    "relevance": 0.5,
    "sentiment": "negative",
    "confidence": "low",
    "job_titles": [
      "Technical Product Manager",
      "IT Support",
      "Senior Software Developer",
      "Customer Service Representative (CSR)",
      "Senior Software Developer In Test (SDET)",
      "Software Engineer/Software Developer III",
      "Air Import Agent",
      "Import/Export Specialist"
    ],
    "glassdoor_id": 1381,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Expeditors-EI_IE1381.11,21.htm",
    "total_reviews": 10,
    "review_date_newest": "2026-09-04T16:45:18.870Z",
    "review_date_oldest": "2026-08-16T16:18:22.593Z",
    "recent_reviews_count": 10,
    "overallCompanyRatings": {
      "ceo_approval": 0.69,
      "culture_rating": 3.5,
      "overall_rating": 3.4,
      "business_outlook": 0.55,
      "management_rating": 3,
      "compensation_rating": 3.2,
      "recommend_to_friend": 0.53,
      "work_life_balance_rating": 3,
      "career_opportunities_rating": 3.3
    }
  }
}

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