Flipkart Partners with Casio to Provide After-Sales Walk-In Service Support Across India - pc-tablet.com
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Flipkart has partnered with Japanese consumer electronics maker Casio to handle walk-in after-sales repairs and replacements across India through its specialized service wing, F1 Info Services. The arrangement lets Indian consumers access repair support for Casio calculators across 250-plus centers, while dedicated technical setups in select cities will service Casio wristwatches and Electronic Musical Instruments. The services cover both in-warranty and out-of-warranty products bought in India. Casio India sells millions of student calculators, G-Shock wristwatches, and electronic keyboards every year. Finding prompt repair options in non-metro locations has often been a challenge for buyers. Under this new rollout, the F1 Info Services network widens coverage for basic and scientific calculators to 228 cities. This includes major state capitals as well as Tier-2 and Tier-3 towns. For more complex hardware like digital keyboards, synthesizers, and wristwatches, operations are running out of 25 centers across 24 cities. These locations will feature technicians who completed hands-on verification tests created by Casio engineers to maintain repair standards. In metro cities, services will run through company-owned, company-operated setups. Nitin Bhan, Vice President and Head of Jeeves and F1 Info Solutions and Services at Flipkart, explained that the collaboration allows the...
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