Gong Appoints Simon Frey as Chief Customer Officer as Global Customer Base Surpasses 5,000
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Gong appoints Simon Frey as Chief Customer Officer as global customer base surpasses 5,000. Mar 5, 2026 SAN FRANCISCO, CA - March 4, 2026 - Gong, the leading revenue AI company, today announced the appointment of Simon Frey as Chief Customer Officer as its global customer base surpassed 5,000 organizations - marking a significant milestone in the company's continued growth. Frey, who previously served as Senior Vice President of Customer Outcomes, will lead Gong's global customer strategy as the company scales its platform and services to meet strong demand. The company's continued growth underscores how enterprises are investing in AI to improve revenue performance, unify customer data, and drive more consistent execution across their go-to-market teams. "I've had the privilege of working closely with Gong's customers for years, and I'm continually inspired by how they're embracing AI to go to market in ways that simply weren't possible before," said Simon Frey, Chief Customer Officer at Gong. "Right now, we're seeing an unprecedented level of innovation with agentic AI, but many teams are still struggling to turn early experimentation into real business impact. As Gong scales, our focus is on helping customers operationalize Gong and the Revenue AI OS to drive measurable outcomes." "As part of Procore's growth trajectory, we are laser-focused on maximizing sales...
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As part of this leadership expansion, Gong is launching a unified Customer Office - a strategic integration of its pre-sales and post-sales motions to ensure total alignment between the vision sold, and the value realized throughout the customer journey.
