Gong Unveils Industry-First Revenue Harness, Mission Big Dipper
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Gong recently released Mission Big Dipper, a new agentic execution layer and expanded capabilities across the Gong Revenue AI Operating System (AI OS) that is designed to solve the challenge of generic artificial intelligence (AI) tools that break in production because they lack revenue context, governance, and human-in-the-loop control. With Mission Big Dipper, Gong introduces the Gong Revenue Harness, which company officials tout as the natural evolution of Gong's investments in Agent Studio and Model Context Protocol (MCP) support. This new agentic execution layer governs, orchestrates, and connects AI agents across the full revenue cycle. Its newest capability, Custom Agents, empowers any RevOps leader or sales manager to build and deploy governed AI agents, without engineering support. The launch additionally expands Gong Assistant across unified operating surfaces and introduces new Gong Enable capabilities that turn episodic sales coaching into continuous, AI-driven rep readiness. Every revenue leader has AI; almost none of them are moving the number with it, states Eilon Reshef, Chief Product Officer and Co-Founder at Gong. "The Gong Revenue Harness gives agents the context to reason over real customer conversations, the permission models revenue teams require, and blueprints reverse-engineered from your actual wins," said Reshef in a statement. "Agents continuously...
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