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HeyTeaCross functional collaboration issues

Baristas mention understaffing and overstaffing leading to workflow inefficiencies

Source

GlassdoorSep 8, 2026

What the reviews say

One review highlights that the stores are sometimes understaffed and other times overstaffed, indicating a lack of streamlined workflow and potential collaboration issues between different shifts or planning.

glassdoor.com/Overview/Working-at-Heytea-EI_IE3499779.11,17.htmRead the full source

Extracted by Autobound

From the Signal API record
Signal
Cross functional collaboration issues

What this signalsEmployee reviews often show internal change before it is announced.

Overall rating
2.9 of 5
Reviews read
3
Review window
Aug 23, 2026 to Sep 8, 2026

More Glassdoor signals at other companies

The full record

From the Signal API record

Numbers

Culture
2.5 / 5
Compensation
2.2 / 5
Work-life balance
2.4 / 5
Career growth
2.3 / 5
Recommend to a friend
11%
Reviews
10

Topics and mentions

Roles mentioned

  • Cashier
  • Bartista

Job titles in the reviews

  • Cashier, Bartista
  • Barista

Extraction

Confidence
Low
Relevance
55%
Sentiment
Negative
Detected
Sep 14, 2026
signal_type
glassdoor-company
signal_subtype
glassdoorCrossFunctionalCollaborationIssues

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The API returns more than this page shows

This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/d8e368ec-10a9-4c04-a49f-eb3e07434765 returns this record as JSON. POST /v1/companies/enrich returns every signal for heytea.com.

{
  "signal_id": "d8e368ec-10a9-4c04-a49f-eb3e07434765",
  "signal_type": "glassdoor-company",
  "signal_subtype": "glassdoorCrossFunctionalCollaborationIssues",
  "detected_at": "2026-09-14T07:11:37.408+00:00",
  "company": {
    "name": "HeyTea",
    "domain": "heytea.com"
  },
  "data": {
    "detail": "One review highlights that the stores are sometimes understaffed and other times overstaffed, indicating a lack of streamlined workflow and potential collaboration issues between different shifts or planning.",
    "summary": "Baristas mention understaffing and overstaffing leading to workflow inefficiencies",
    "relevance": 0.55,
    "sentiment": "negative",
    "confidence": "low",
    "job_titles": [
      "Cashier, Bartista",
      "Barista"
    ],
    "glassdoor_id": 3499779,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Heytea-EI_IE3499779.11,17.htm",
    "total_reviews": 10,
    "review_date_newest": "2026-09-08T04:39:15.940Z",
    "review_date_oldest": "2026-08-23T13:50:20.193Z",
    "recent_reviews_count": 3,
    "overallCompanyRatings": {
      "culture_rating": 2.5,
      "overall_rating": 2.9,
      "business_outlook": 0.26,
      "management_rating": 2.5,
      "compensation_rating": 2.2,
      "recommend_to_friend": 0.11,
      "work_life_balance_rating": 2.4,
      "career_opportunities_rating": 2.3
    }
  }
}

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