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HoneywellCustomer feedback

Technicians are reporting significant reliability problems with a fire alarm sounder base from Honeywell's System Sensor brand, citing one instance where 20-30% of 300 newly installed units were...

What happened

Technicians are reporting significant reliability problems with a fire alarm sounder base from Honeywell's System Sensor brand, citing one instance where 20-30% of 300 newly installed units were defective.

Source

RedditOct 2, 2026By u/Thomaseeno

r/firealarms

Anyone else seeing way too many of these go bad?

upvotes
30
comments
21

Extracted from these lines

  • [image] FOR WARRANTY CLAIMS, RETURN TO: Honeywell

  • [comment u/Korean_Kuisine] Just did an install of about 300 of these on an apartment building. Absolute headache trying to get them to function correctly. I think I ended up changing out about 20-30% of them cause they were just bad

  • [comment u/ExperimentNo18311] yes its honeywell

reddit.com/r/firealarms/comments/1wvryrk/anyone_else_seeing_way_too_m...Open the source

Comments on the post

5 of 21 comments
  • “I've had issues with these for years. To the point that I dont submit them anymore. The price difference for a control module and low frequency horn is negligible and have not had any issues.”

    u/cesare9808 points · Oct 2, 2026View

  • “Just did an install of about 300 of these on an apartment building. Absolute headache trying to get them to function correctly. I think I ended up changing out about 20-30% of them cause they were just bad”

    u/Korean_Kuisine5 points · Oct 2, 2026View

  • “I'm not sure if its just the picture/angle, but I don't even see the silver colored contact points on that pcb...”

    u/Obvious_Eye87183 points · Oct 2, 2026View

  • “Yes. They are absolute trash.”

    u/imfirealarmman3 points · Oct 2, 2026View

  • “Uep. Horrible.”

    u/Electronic-Concept981 points · Oct 2, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/firealarms

The full record

From the Signal API record

Numbers

Mentions
7

Details

Timing
Ongoing state
Category
Reliability
Link URL
i.redd.it
Virality
Somewhat high
Post kind
Image
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • product quality
  • reliability
  • hardware failure
  • fire alarm

Flair

  • Vent:snoo tableflip::table flip:

Products named

  • System Sensor B200S-LF-WH

Extraction

Sentiment
Negative
Detected
Oct 2, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/d880ab06-ce8d-5e21-ad33-9b80802115f4 returns this record as JSON. POST /v1/companies/enrich returns every signal for honeywell.com.

{
  "signal_id": "d880ab06-ce8d-5e21-ad33-9b80802115f4",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-02T12:00:54+00:00",
  "company": {
    "name": "Honeywell",
    "domain": "honeywell.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "product quality",
      "reliability",
      "hardware failure",
      "fire alarm"
    ],
    "post_id": "1wvryrk",
    "summary": "Technicians are reporting significant reliability problems with a fire alarm sounder base from Honeywell's System Sensor brand, citing one instance where 20-30% of 300 newly installed units were defective.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdegki5/",
        "depth": 0,
        "score": 8,
        "author": "cesare980",
        "excerpt": "I've had issues with these for years. To the point that I dont submit them anymore. The price difference for a control module and low frequency horn is negligible and have not had any issues.",
        "posted_at": "2026-10-02T12:38:19.000Z",
        "author_url": "https://www.reddit.com/user/cesare980/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdfx7q1/",
        "depth": 0,
        "score": 5,
        "author": "Korean_Kuisine",
        "excerpt": "Just did an install of about 300 of these on an apartment building. Absolute headache trying to get them to function correctly. I think I ended up changing out about 20-30% of them cause they were just bad",
        "posted_at": "2026-10-02T16:35:10.000Z",
        "author_url": "https://www.reddit.com/user/Korean_Kuisine/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdec67t/",
        "depth": 0,
        "score": 3,
        "author": "Obvious_Eye8718",
        "excerpt": "I'm not sure if its just the picture/angle, but I don't even see the silver colored contact points on that pcb...",
        "posted_at": "2026-10-02T12:14:30.000Z",
        "author_url": "https://www.reddit.com/user/Obvious_Eye8718/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdf1anm/",
        "depth": 0,
        "score": 3,
        "author": "imfirealarmman",
        "excerpt": "Yes. They are absolute trash.",
        "posted_at": "2026-10-02T14:17:30.000Z",
        "author_url": "https://www.reddit.com/user/imfirealarmman/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdhv3ku/",
        "depth": 0,
        "score": 1,
        "author": "Electronic-Concept98",
        "excerpt": "Uep. Horrible.",
        "posted_at": "2026-10-02T21:37:03.000Z",
        "author_url": "https://www.reddit.com/user/Electronic-Concept98/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdi8p5r/",
        "depth": 0,
        "score": 1,
        "author": "CoolGuy_883",
        "excerpt": "Bro I just installed some of these today... praying that they work first time 🙏\n\n Also my company uses 12 - 2 for the nac circuit so it is a fuss to get them on.",
        "posted_at": "2026-10-02T22:45:22.000Z",
        "author_url": "https://www.reddit.com/user/CoolGuy_883/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdjwft9/",
        "depth": 0,
        "score": 1,
        "author": "Initial-Play-3404",
        "excerpt": "Can I have the old unit???",
        "posted_at": "2026-10-03T04:44:11.000Z",
        "author_url": "https://www.reddit.com/user/Initial-Play-3404/"
      },
      {
        "url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/comment/pdpdkg7/",
        "depth": 0,
        "score": 1,
        "author": "ExperimentNo18311",
        "excerpt": "yes its honeywell",
        "posted_at": "2026-10-03T23:11:00.000Z",
        "author_url": "https://www.reddit.com/user/ExperimentNo18311/"
      }
    ],
    "evidence": [
      "[image] FOR WARRANTY CLAIMS, RETURN TO: Honeywell",
      "[comment u/Korean_Kuisine] Just did an install of about 300 of these on an apartment building. Absolute headache trying to get them to function correctly. I think I ended up changing out about 20-30% of them cause they were just bad",
      "[comment u/ExperimentNo18311] yes its honeywell"
    ],
    "link_url": "https://i.redd.it/mm8oxzqen1th1.jpeg",
    "virality": "somewhat_high",
    "image_url": "https://i.redd.it/mm8oxzqen1th1.jpeg",
    "post_date": "2026-10-02T12:00:54.000Z",
    "post_kind": "image",
    "sentiment": "negative",
    "subreddit": "firealarms",
    "post_flair": [
      "Vent:snoo_tableflip::table_flip:"
    ],
    "post_title": "Anyone else seeing way too many of these go bad?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/firealarms/comments/1wvryrk/anyone_else_seeing_way_too_many_of_these_go_bad/",
    "entity_role": "vendor",
    "post_author": "Thomaseeno",
    "upvote_ratio": 1,
    "mention_count": 7,
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    "total_upvotes": 30,
    "comments_total": 21,
    "total_comments": 21,
    "post_author_url": "https://www.reddit.com/user/Thomaseeno/",
    "signal_category": "feedback",
    "comments_included": 8,
    "products_mentioned": [
      "System Sensor B200S-LF-WH"
    ]
  }
}

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