🏆 HTS Assist Named Winner of the 2025 Global AI Awards!

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  "signal_type": "linkedin-post-company",
  "signal_subtype": "linkedinPost",
  "detected_at": "2026-01-08T12:25:52.115+00:00",
  "company": {
    "name": "Hopper",
    "domain": "hopper.com"
  },
  "data": {
    "tags": [
      "Award",
      "Artificial Intelligence",
      "Customer Service",
      "Hospitality"
    ],
    "post_url": "https://www.linkedin.com/feed/update/urn:li:activity:7407474081144524803/",
    "num_likes": 98,
    "post_text": "🏆 HTS Assist Named Winner of the 2025 Global AI Awards!\n\nWe’re excited to share that HTS (Hopper Technology Solutions) has been named the winner of the 2025 Global AI Awards for Best in AI for Travel & Hospitality, recognizing the impact of our new agentic AI solution, HTS Assist.\n\nLaunched this fall, HTS Assist is a fully autonomous AI agent delivering end-to-end customer service across voice and chat. It’s already live with several of our HTS bank partners like SMBC and Lotte Card, and across the Hopper app and website, supporting customers in English, Chinese, Japanese, and Korean.\n\nEarly results have been strong:\n✔️ 65% reduction in servicing costs\n✔️ 15% of AI interactions converting to ancillary sales\n🎥 See HTS Assist in action: https://lnkd.in/eicV_75b\n\nWe’re proud that the Global AI Awards have recognized HTS Assist and our team’s dedication to building a market-leading and innovative AI solution that is reinventing the future of travel customer service.\n\nRead more about the award recognition here: https://lnkd.in/eSR9ih8A",
    "posted_date": "2025-12-18T17:37:25.158Z",
    "num_comments": 2
  }
}

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