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HPPricing concerns

Enterprise user cites extremely high license prices after sale, switched to Checkmk

Read at g2.com

What happened

A Verified User in Telecommunications at an Enterprise company highlights that HP Service Manager became extremely expensive after a sale, leading to a complete switch to Checkmk, indicating significant financial pain.

Source

From the reviews

  • 2 of 5
    “Expensive -> with the sale, the license prices rose extremely”

    Verified User in Telecommunications, Enterprise (> 1000 emp.)Aug 18, 2026View

  • 2 of 5
    “We have switched from Micro Focus to Checkmk -> so none anymore.”

    Verified User in Telecommunications, Enterprise (> 1000 emp.)Aug 18, 2026View

Extracted by Autobound

From the Signal API record
Signal
Pricing concerns

What this signalsReview themes often show where customers may look for an alternative.

Product
HP Service Manager
Star rating
2 of 5
Reviewer
Verified User in Telecommunications
Reviewer details
Enterprise (> 1000 emp.)

More from HP

Company page →

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The full record

From the Signal API record

Details

Switching intent
Yes

Topics and mentions

Competitors named

  • Checkmk

Extraction

Detected
Sep 14, 2026
signal_type
product-reviews
signal_subtype
PricingConcerns

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/68249e7c-683d-4556-a64c-3b3ba8d10dbb returns this record as JSON. POST /v1/companies/enrich returns every signal for hp.com.

{
  "signal_id": "68249e7c-683d-4556-a64c-3b3ba8d10dbb",
  "signal_type": "product-reviews",
  "signal_subtype": "PricingConcerns",
  "detected_at": "2026-09-14T09:21:51.83+00:00",
  "company": {
    "name": "HP",
    "domain": "hp.com"
  },
  "data": {
    "summary": "A Verified User in Telecommunications at an Enterprise company highlights that HP Service Manager became extremely expensive after a sale, leading to a complete switch to Checkmk, indicating significant financial pain.",
    "evidence": [
      {
        "quote": "Expensive -> with the sale, the license prices rose extremely",
        "review_url": "https://www.g2.com/products/hp-service-manager-hp-service-manager/reviews#review-13321633",
        "review_date": "2026-08-18",
        "star_rating": 2,
        "reviewer_name": "Verified User in Telecommunications",
        "reviewer_title": "Enterprise (> 1000 emp.)"
      },
      {
        "quote": "We have switched from Micro Focus to Checkmk -> so none anymore.",
        "review_url": "https://www.g2.com/products/hp-service-manager-hp-service-manager/reviews#review-13321633",
        "review_date": "2026-08-18",
        "star_rating": 2,
        "reviewer_name": "Verified User in Telecommunications",
        "reviewer_title": "Enterprise (> 1000 emp.)"
      }
    ],
    "headline": "Enterprise user cites extremely high license prices after sale, switched to Checkmk",
    "relevance": 75,
    "product_name": "HP Service Manager",
    "source_page_url": "https://www.g2.com/products/hp-service-manager-hp-service-manager/reviews/reviews",
    "switching_intent": {
      "urgency": "immediate",
      "detected": true,
      "signal_phrase": "We have switched from Micro Focus to Checkmk -> so none anymore."
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "competitors_mentioned": [
      "Checkmk"
    ],
    "decision_maker_complaint": {
      "is_decision_maker": false
    }
  }
}

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