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Ingram MicroPoor internal communication

Outsourcing IT support has led to communication and responsiveness issues

Source

GlassdoorSep 8, 2026

What the reviews say

Since late 2025, outsourcing local IT support has resulted in less effective communication, responsiveness, and technical support impacting employee morale and team culture.

glassdoor.com/Overview/Working-at-Ingram-Micro-EI_IE5794.11,23.htmRead the full source

Extracted by Autobound

From the Signal API record
Signal
Poor internal communication

What this signalsEmployee reviews often show internal change before it is announced.

Overall rating
3.6 of 5
CEO approval
69%
Reviews read
10
Review window
Aug 16, 2026 to Sep 8, 2026

More Glassdoor signals at other companies

The full record

From the Signal API record

Numbers

Management
3.2 / 5
Compensation
3.5 / 5
Career growth
3.3 / 5
Recommend to a friend
66%

Topics and mentions

Job titles in the reviews

  • Marketing Account Manager
  • Accountant
  • Senior Account Executive
  • Annonyous
  • Master Data Governance Specialist
  • Product Manager
  • Account Representative
  • Business Development Representative (BDR)

Extraction

Confidence
Low
Relevance
60%
Sentiment
Negative
Detected
Sep 14, 2026
signal_type
glassdoor-company
signal_subtype
glassdoorPoorInternalCommunication

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The API returns more than this page shows

This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/c0166343-c778-4dba-8489-f309b4097e58 returns this record as JSON. POST /v1/companies/enrich returns every signal for ingrammicro.com.

{
  "signal_id": "c0166343-c778-4dba-8489-f309b4097e58",
  "signal_type": "glassdoor-company",
  "signal_subtype": "glassdoorPoorInternalCommunication",
  "detected_at": "2026-09-14T07:11:30.358+00:00",
  "company": {
    "name": "Ingram Micro",
    "domain": "ingrammicro.com"
  },
  "data": {
    "detail": "Since late 2025, outsourcing local IT support has resulted in less effective communication, responsiveness, and technical support impacting employee morale and team culture.",
    "summary": "Outsourcing IT support has led to communication and responsiveness issues",
    "relevance": 0.6,
    "sentiment": "negative",
    "confidence": "low",
    "job_titles": [
      "Marketing Account Manager",
      "Accountant",
      "Senior Account Executive",
      "Annonyous",
      "Master Data Governance Specialist",
      "Product Manager",
      "Account Representative",
      "Business Development Representative (BDR)"
    ],
    "glassdoor_id": 5794,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Ingram-Micro-EI_IE5794.11,23.htm",
    "total_reviews": 10,
    "review_date_newest": "2026-09-08T07:41:26.637Z",
    "review_date_oldest": "2026-08-16T07:04:47.953Z",
    "recent_reviews_count": 10,
    "overallCompanyRatings": {
      "ceo_approval": 0.69,
      "culture_rating": 3.6,
      "overall_rating": 3.6,
      "business_outlook": 0.58,
      "management_rating": 3.2,
      "compensation_rating": 3.5,
      "recommend_to_friend": 0.66,
      "work_life_balance_rating": 3.5,
      "career_opportunities_rating": 3.3
    }
  }
}

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