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Jack Henry & Associates10-K: Customer churn

Company faces significant churn risk as numerous six-year client contracts come up for renewal annually.

Read at SEC EDGAR

What happened

A significant number of JKHY's core client contracts, which typically have six-year terms, are up for renewal each year. This recurring event presents a high risk of customer churn and revenue loss, especially given the competitive pricing pressures the company is facing.

Source

Other signals in this filing (8)

Extracted by Autobound

From the Signal API record
Signal
10-K: Customer churn

What this signalsFilings often name leadership changes, deals and spending plans.

Period
FY2026
Fiscal year end
06/30
Filed
Aug 28, 2026

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The full record

From the Signal API record

Details

CIK
779152
Accession number
0000779152-26-000067
Timeframe
Current year
Filing year
2026
Why it matters
Customer success tools needed
Signal category
Revenue

Extraction

Confidence
High
Relevance
80%
Sentiment
Negative
Detected
Sep 1, 2026
signal_type
sec-10k
signal_subtype
customerChurn

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The API returns more than this page shows

This page shows a preview. The full sec-10k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/f7ac9197-522d-4dc4-b5e6-0de0e8a0b3d8 returns this record as JSON. POST /v1/companies/enrich returns every signal for jackhenry.com.

{
  "signal_id": "f7ac9197-522d-4dc4-b5e6-0de0e8a0b3d8",
  "signal_type": "sec-10k",
  "signal_subtype": "customerChurn",
  "detected_at": "2026-09-01T07:03:32.958+00:00",
  "company": {
    "name": "Jack Henry & Associates",
    "domain": "jackhenry.com"
  },
  "data": {
    "detail": "A significant number of JKHY's core client contracts, which typically have six-year terms, are up for renewal each year. This recurring event presents a high risk of customer churn and revenue loss, especially given the competitive pricing pressures the company is facing.",
    "metrics": {
      "timeframe": "current_year"
    },
    "summary": "Company faces significant churn risk as numerous six-year client contracts come up for renewal annually.",
    "excerpts": "Failure to achieve favorable renewals of service contracts could negatively affect our business.",
    "relevance": 0.8,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/779152/000077915226000067/jkhy-20260630.htm",
    "filing_date": "2026-08-28",
    "filing_year": 2026,
    "fiscal_year_end": "06/30",
    "sales_relevance": "Customer success tools needed",
    "signal_category": "revenue"
  }
}

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