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Jack Henry & Associates8-K: Major contract loss

JKHY reports 'deconversion revenue' for Q3 2026, indicating customer churn.

What happened

The company is reporting revenue from customer 'deconversions,' a direct signal of client loss and platform churn.

Source

SEC EDGARApr 28, 2026

Current report (Form 8-K)

Jack Henry & Associates 8-K

Filing excerpt

On April 28, 2026, Jack Henry & Associates, Inc. issued a press release announcing its deconversion revenue for the fiscal third quarter ended March 31, 2026...

sec.gov/Archives/edgar/data/779152/000077915226000018/jkhy-20260428.htmRead the full source

Other signals in this filing (1)

Extracted by Autobound

From the Signal API record
Signal
8-K: Major contract loss

What this signalsFilings often name leadership changes, deals and spending plans.

Form
8-K
Fiscal year end
04/28
Filed
Apr 28, 2026

The full record

From the Signal API record

Details

CIK
779152
Accession number
0000779152-26-000018
Metric named
deconversion revenue
Timeframe
Current quarter
Filing year
2026
Why it matters
Urgency to improve
Signal category
Revenue

Extraction

Confidence
High
Relevance
90%
Sentiment
Negative
Detected
May 5, 2026
signal_type
sec-8k
signal_subtype
majorContractLoss

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The API returns more than this page shows

This page shows a preview. The full sec-8k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/e8fab991-e5f8-418e-9a0e-64c5728acee7 returns this record as JSON. POST /v1/companies/enrich returns every signal for jackhenry.com.

{
  "signal_id": "e8fab991-e5f8-418e-9a0e-64c5728acee7",
  "signal_type": "sec-8k",
  "signal_subtype": "majorContractLoss",
  "detected_at": "2026-05-05T08:48:16.036+00:00",
  "company": {
    "name": "Jack Henry & Associates",
    "domain": "jackhenry.com"
  },
  "data": {
    "detail": "The company is reporting revenue from customer 'deconversions,' a direct signal of client loss and platform churn. This creates an urgent pain point around customer retention and may open opportunities for vendors offering solutions to improve customer satisfaction, platform migration, or competitive switching.",
    "metrics": {
      "timeframe": "current_quarter",
      "dollar_context": "deconversion revenue"
    },
    "summary": "JKHY reports 'deconversion revenue' for Q3 2026, indicating customer churn.",
    "excerpts": "On April 28, 2026, Jack Henry & Associates, Inc. issued a press release announcing its deconversion revenue for the fiscal third quarter ended March 31, 2026...",
    "relevance": 0.9,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/779152/000077915226000018/jkhy-20260428.htm",
    "filing_date": "2026-04-28",
    "filing_year": 2026,
    "fiscal_year_end": "04/28",
    "sales_relevance": "Urgency to improve",
    "signal_category": "revenue"
  }
}

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