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Recent Middle Market Sentiment data shows nearly two thirds of middle market companies experienced fraud last year. One area continuing to impact businesses is merchant chargeback fraud, where customers dispute legitimate transactions to get a refund and keep the product. Picture this: a business fulfills hundreds of online orders, then cardholders begin disputing purchases they already received. Without solid records, that revenue is hard to get back. Clear documentation, verification tools, and basic card controls can change the outcome. See how.