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KlarnaConsistent leadership complaints

Multiple reviews cite toxic management and lack of direction

Source

GlassdoorSep 6, 2026

What the reviews say

One review describes senior management as having a very low rating and another mentions some managers are toxic and blaming. Additionally, there are reports of constant direction changing.

glassdoor.com/Overview/Working-at-Klarna-EI_IE389854.11,17.htmRead the full source

Extracted by Autobound

From the Signal API record
Signal
Consistent leadership complaints

What this signalsEmployee reviews often show internal change before it is announced.

Overall rating
3.0 of 5
CEO approval
35%
Reviews read
3
Review window
Aug 16, 2026 to Sep 6, 2026

More Glassdoor signals at other companies

The full record

From the Signal API record

Numbers

Culture
2.9 / 5
Management
2.4 / 5
Compensation
2.8 / 5
Work-life balance
3.4 / 5
Recommend to a friend
36%
Reviews
10

Topics and mentions

Job titles in the reviews

  • Backend Developer
  • Egineer
  • Software Engineer

Extraction

Confidence
Medium
Relevance
80%
Sentiment
Negative
Detected
Sep 14, 2026
signal_type
glassdoor-company
signal_subtype
glassdoorConsistentLeadershipComplaints

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The API returns more than this page shows

This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/43731637-0cb3-4460-af3b-dc805bc8b819 returns this record as JSON. POST /v1/companies/enrich returns every signal for klarna.com.

{
  "signal_id": "43731637-0cb3-4460-af3b-dc805bc8b819",
  "signal_type": "glassdoor-company",
  "signal_subtype": "glassdoorConsistentLeadershipComplaints",
  "detected_at": "2026-09-14T07:11:08.277+00:00",
  "company": {
    "name": "Klarna",
    "domain": "klarna.com"
  },
  "data": {
    "detail": "One review describes senior management as having a very low rating and another mentions some managers are toxic and blaming. Additionally, there are reports of constant direction changing.",
    "summary": "Multiple reviews cite toxic management and lack of direction",
    "relevance": 0.8,
    "sentiment": "negative",
    "confidence": "medium",
    "job_titles": [
      "Backend Developer",
      "Egineer",
      "Software Engineer"
    ],
    "glassdoor_id": 389854,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Klarna-EI_IE389854.11,17.htm",
    "total_reviews": 10,
    "review_date_newest": "2026-09-06T06:31:49.023Z",
    "review_date_oldest": "2026-08-16T23:06:12.053Z",
    "recent_reviews_count": 3,
    "overallCompanyRatings": {
      "ceo_approval": 0.35,
      "culture_rating": 2.9,
      "overall_rating": 3,
      "business_outlook": 0.41,
      "management_rating": 2.4,
      "compensation_rating": 2.8,
      "recommend_to_friend": 0.36,
      "work_life_balance_rating": 3.4,
      "career_opportunities_rating": 3
    }
  }
}

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