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KlaviyoExecutive hire

Klaviyo acquires Elias Torres’ Agency in full-circle reunion for tech founders

What happened

Klaviyo has hired Elias Torres, founder of Agency, as its new chief product officer (CPO) as part of its acquisition of his company.

Source

Article excerpt

Highlighted: the sentence this signal was extracted from

Publicly traded e-commerce marketing automation platform Klaviyo has agreed to acquire Agency, a three-year-old AI-powered customer success startup founded by serial entrepreneur Elias Torres. The terms of the deal were not disclosed. Founded in 2023, Agency had raised $32 million from investors including Sequoia, Menlo Ventures, and Felicis prior to the acquisition. As part of the deal, Torres (pictured left) will join Klaviyo as chief product officer (CPO), leading Agency's 25-person team to accelerate the development and expansion of Klaviyo's AI agents: Composer, which builds marketing campaigns, and Customer Agent, which handles post-sale support like returns and order tracking "Elias and the team built a great product with Agency," Klaviyo co-founder and CEO Andrew Bialecki (pictured right) told TechCrunch. "We're going to take that and combine it with our agent products and try to bring that to 200,000 businesses - and hopefully to millions more over the next couple of years." For Torres, joining Klaviyo brings his career full circle. He is no stranger to M&A exits, having co-founded Performable (acquired by HubSpot in 2011) and later Drift, where he served as CTO for eight years until its $1.2 billion sale to Vista Equity in 2021. Back in 2010 at Performable, Torres hired Bialecki, who had graduated from Harvard two years earlier, as one of that startup's first...

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Extracted by Autobound

From the Signal API record
Event
Executive hire

What this signalsA new leader often reviews the tools the team uses.

Person
Elias Torreschief product officer

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The full record

From the Signal API record

People

  • Elias Torreschief product officer · Named in the story

Topics and mentions

Job title tags

  • directors

Extraction

Confidence
95%
Detected
Aug 5, 2026
signal_type
news
signal_subtype
hires

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The API returns more than this page shows

This page shows a preview. The full news record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/5e4e14a7-e35e-369a-df4b-cfef8456b9f2 returns this record as JSON. POST /v1/companies/enrich returns every signal for klaviyo.com.

{
  "signal_id": "5e4e14a7-e35e-369a-df4b-cfef8456b9f2",
  "signal_type": "news",
  "signal_subtype": "hires",
  "detected_at": "2026-08-05T20:05:00+00:00",
  "company": {
    "name": "Klaviyo",
    "domain": "klaviyo.com"
  },
  "data": {
    "url": "https://techcrunch.com/2026/08/05/klaviyo-acquires-elias-torres-agency-in-full-circle-reunion-for-tech-founders/",
    "title": "Klaviyo acquires Elias Torres’ Agency in full-circle reunion for tech founders",
    "author": "Marina Temkin",
    "contact": "Elias Torres",
    "excerpt": "Publicly traded e-commerce marketing automation platform Klaviyo has agreed to acquire Agency, a three-year-old AI-powered customer success startup founded by serial entrepreneur Elias Torres. The terms of the deal were not disclosed. Founded in 2023, Agency had raised $32 million from investors including Sequoia, Menlo Ventures, and Felicis prior to the acquisition. As part of the deal, Torres (pictured left) will join Klaviyo as chief product officer (CPO), leading Agency’s 25-person team to accelerate the development and expansion of Klaviyo’s AI agents: Composer, which builds marketing campaigns, and Customer Agent, which handles post-sale support like returns and order tracking “Elias and the team built a great product with Agency,” Klaviyo co-founder and CEO Andrew Bialecki (pictured right) told TechCrunch. “We’re going to take that and combine it with our agent products and try to bring that to 200,000 businesses - and hopefully to millions more over the next couple of years.” For Torres, joining Klaviyo brings his career full circle. He is no stranger to M&A exits, having co-founded Performable (acquired by HubSpot in 2011) and later Drift, where he served as CTO for eight years until its $1.2 billion sale to Vista Equity in 2021. Back in 2010 at Performable, Torres hired Bialecki, who had graduated from Harvard two years earlier, as one of that startup’s first...",
    "summary": "Klaviyo has hired Elias Torres, founder of Agency, as its new chief product officer (CPO) as part of its acquisition of his company.",
    "planning": true,
    "image_url": "https://techcrunch.com/wp-content/uploads/2026/08/Screenshot-2026-08-05-at-8.53.41-PM.png?resize=1200,868",
    "job_title": "chief product officer",
    "confidence": 0.95,
    "published_at": "2026-08-05T20:05:00Z",
    "job_title_tags": [
      "directors"
    ],
    "article_sentence": "As part of the deal, Torres (pictured left) will join Klaviyo as chief product officer (CPO), leading Agency’s 25-person team to accelerate the development and expansion of Klaviyo’s AI agents: Composer, which builds marketing campaigns, and Customer Agent, which handles post-sale support like returns and order tracking “Elias and the team built a great product with Agency,” Klaviyo co-founder and CEO Andrew Bialecki (pictured right) told TechCrunch."
  }
}

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