Klaviyo was granted a patent for personalized dynamic-content support.

{
  "signal_id": "1f47305b-dd64-58d0-a5f5-2b9407f50361",
  "signal_type": "patents-company",
  "signal_subtype": "patentGrant",
  "detected_at": "2026-09-15T03:18:25+00:00",
  "company": {
    "name": "Klaviyo",
    "domain": "klaviyo.com"
  },
  "data": {
    "cpc": [
      {
        "code": "G06F 40/166",
        "label": "Electric digital data processing"
      },
      {
        "code": "G06F 40/279",
        "label": "Electric digital data processing"
      }
    ],
    "tags": [
      "Intellectual Property",
      "Research & Development",
      "Artificial Intelligence",
      "Customer Service",
      "Software"
    ],
    "detail": "In September 2026 Klaviyo patented an AI-assisted help system for delivering more relevant support content within network-based applications.",
    "summary": "Klaviyo was granted a patent for personalized dynamic-content support.",
    "event_at": "2026-09-08",
    "inventors": [
      {
        "name": "Matthew Kaye",
        "status": "unresolved",
        "is_primary": true
      },
      {
        "name": "Alex Riina",
        "status": "resolved",
        "is_primary": false,
        "linkedin_url": "https://www.linkedin.com/in/alex-riina"
      },
      {
        "name": "Manuel Ventero Peña",
        "status": "resolved",
        "is_primary": false,
        "linkedin_url": "https://www.linkedin.com/in/manuel-ventero-pe%C3%B1a-a1727064"
      }
    ],
    "tech_area": "software / computing",
    "event_kind": "grant_date",
    "grant_date": "2026-09-08",
    "source_url": "https://patents.google.com/patent/US12730963",
    "cpc_primary": {
      "code": "G06F 40/166",
      "label": "Electric digital data processing"
    },
    "patent_title": "Dynamic-content support system in a network-based application",
    "patent_number": "US12730963",
    "uspto_assignee": "Klaviyo, Inc.",
    "patent_abstract": "A computer-implemented method for automatically providing dynamic content support to a user includes receiving a natural language-based input from a user requesting help. A backend server is operable to pre-process the question prior to searching. A search for the most relevant articles is performed by comparing the pre-processed input to a set of articles in a vector database. The articles can be re-ranked based on content in the question and characteristics of the user. A request or prompt is generated based on the retrieved articles, question, user characteristics, and system rules. A text generation model is operable to prepare a summary based on the prompt. The summary is sent and displayed to the user on their computing device. Related systems are described.",
    "precision_class": "structural",
    "invention_explanation": "A support tool that cleans up a user’s question, searches a library of articles by meaning, and reorders the results using the question and the user’s characteristics.",
    "technologies_mentioned": [
      "natural language processing",
      "vector databases",
      "dynamic content",
      "AI support"
    ]
  }
}

curl https://signals.autobound.ai/v1/signals/1f47305b-dd64-58d0-a5f5-2b9407f50361 \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"klaviyo.com","limit":20}'