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Mistral AICustomer support complaints

Student reports unresponsiveness from Mistral AI's support team

Read at g2.com

What happened

A student reviewer expressed dissatisfaction with Mistral AI's support team, citing unresponsiveness.

Source

From the reviews

  • 4.5 of 5
    “I don’t like the pricing, and the support team also isn’t very responsive.”

    varshith c., StudentAug 28, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer support complaints

What this signalsReview themes often show where customers may look for an alternative.

Product
Mistral AI
Star rating
4.5 of 5
Reviewer
varshith c.

More from Mistral AI

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The full record

From the Signal API record

Extraction

Detected
Sep 14, 2026
signal_type
product-reviews
signal_subtype
CustomerSupportComplaints

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/0b888213-bf84-416c-accd-1e0d4fc1da2d returns this record as JSON. POST /v1/companies/enrich returns every signal for mistral.ai.

{
  "signal_id": "0b888213-bf84-416c-accd-1e0d4fc1da2d",
  "signal_type": "product-reviews",
  "signal_subtype": "CustomerSupportComplaints",
  "detected_at": "2026-09-14T09:24:55.051+00:00",
  "company": {
    "name": "Mistral AI",
    "domain": "mistral.ai"
  },
  "data": {
    "summary": "A student reviewer expressed dissatisfaction with Mistral AI's support team, citing unresponsiveness.",
    "evidence": [
      {
        "quote": "I don’t like the pricing, and the support team also isn’t very responsive.",
        "review_url": "https://www.g2.com/products/mistral-ai/reviews#review-13376301",
        "review_date": "2026-08-28",
        "star_rating": 4.5,
        "reviewer_name": "varshith c.",
        "reviewer_title": "Student"
      }
    ],
    "headline": "Student reports unresponsiveness from Mistral AI's support team",
    "relevance": 55,
    "product_name": "Mistral AI",
    "source_page_url": "https://www.g2.com/products/mistral-ai/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "is_decision_maker": false
    }
  }
}

Long text fields are shortened on this page.

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