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"I would venture to say that any 911 center has, at their console, log-ins to no less than 15 systems every single day." – Ty Wooten, ENP, Director of Government Affairs, IAED When someone calls 911, what actually happens behind the scenes? Telecommunicators orchestrate complex response logistics across a dozens-deep tech stack under intense pressure. It’s high-speed "switch-tasking" where split-second decisions can save lives. In part two of our series, Ty pulls back the curtain on this hidden infrastructure crisis and demonstrates what it takes to bridge the gap. Key Takeaways: • Reduce cognitive overload caused by managing dense, unstructured data streams in high-stress environments. • Eliminate data bottlenecks where CAD interfaces flatten critical protocol data into basic text notes. • Prioritize system integration by modernizing PSAP software ecosystems for better emergency outcomes. 🎧 Dive deeper here: https://bit.ly/4tVl2RI