Palo Alto Buys Console to Bring AI Agents to Cortex - The Startup Ecosystem
Article excerpt
On September 1, 2026, Palo Alto Networks announced the acquisition of Console, an AI-native platform, with the aim of deepening the agentic capabilities of Cortex, its security operations suite. The transaction, whose financial terms were not disclosed, was communicated from Santa Clara, California, and arrived on the same day the company reported its fourth fiscal quarter 2026 results (DiarioBitcoin; Securities.io). The move is part of a trend that Palo Alto Networks CEO, Nikesh Arora, had been anticipating: enterprise security is no longer a set of dashboards and queued tickets but is becoming a direct conversation with data, executed in natural language. "This is the shift to software as an agent," Arora said in the announcement, adding that the platform will gain "arms and legs to deliver autonomous security outcomes across the enterprise" (Securities.io). Console describes itself as an AI-native IT Service Management (ITSM) platform. According to its website, it automates 75% or more of service requests, continuously applies access governance, and manages assets with agents that have business context (Securities.io). Its cited customers include Cursor, Scale AI, Bloomerang, and Synthesia. Scale AI states that its self-resolution rate quadrupled after adopting Console; Synthesia claims that 75% of its requests are now resolved without human intervention; Bloomerang...
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At the same time, it recorded a GAAP net loss of US$282 million attributed to acquisition accounting, compared to a non-GAAP net income of US$853 million (TechBooky).
