Losing nearly one-fifth of their payroll client base annually creates significant pressure to improve customer satisfaction, onboarding, and support.
Filing excerpt
For the fiscal year ended May 31, 2026 (“fiscal 2026”), our payroll client retention was in the range of 82% to 83% of our beginning client base.
What this signalsFilings often name leadership changes, deals and spending plans.
sec-10kcustomerChurnGet every 10-K signal for Paychex and the companies you sell to, in the tools you already use.
Connect Autobound to Claude, Claude Code or Cursor with MCP. Then ask: “What changed at Paychex this week?”
The Signal API returns 10-K signals for any list of companies as JSON, for your CRM, warehouse or app.
Sign up and spend your free credits on the companies you sell to.
This page shows a preview. The full sec-10k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/67a53082-8133-4ada-862a-0d9d37254da4 returns this record as JSON. POST /v1/companies/enrich returns every signal for paychex.com.
{
"signal_id": "67a53082-8133-4ada-862a-0d9d37254da4",
"signal_type": "sec-10k",
"signal_subtype": "customerChurn",
"detected_at": "2026-07-21T07:03:17.839+00:00",
"company": {
"name": "Paychex",
"domain": "paychex.com"
},
"data": {
"detail": "Losing nearly one-fifth of their payroll client base annually creates significant pressure to improve customer satisfaction, onboarding, and support. This opens opportunities for vendors with solutions for customer experience (CX), retention analytics, and automated support.",
"metrics": {
"pct": 0.175,
"timeframe": "current_year",
"pct_context": "Annual payroll client churn rate (calculated midpoint of 17-18%)"
},
"summary": "Paychex reports payroll client retention of 82-83%, indicating an annual churn of 17-18%.",
"excerpts": "For the fiscal year ended May 31, 2026 (“fiscal 2026”), our payroll client retention was in the range of 82% to 83% of our beginning client base.",
"relevance": 0.9,
"sentiment": "negative",
"confidence": "high",
"source_url": "https://www.sec.gov/Archives/edgar/data/723531/000119312526307785/payx-20260531.htm",
"filing_date": "2026-07-17",
"filing_year": 2026,
"fiscal_year_end": "05/31",
"sales_relevance": "Customer success tools needed",
"signal_category": "revenue"
}
}
curl https://signals.autobound.ai/v1/signals/67a53082-8133-4ada-862a-0d9d37254da4 \
-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
-d '{"domain":"paychex.com","limit":20}'Long text fields are shortened on this page.
Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.