Red Lobster Partners With SoundHound AI To Power Phone Ordering Across All Locations

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    "name": "Red Lobster",
    "domain": "redlobster.com"
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    "url": "https://www.soundhound.com/newsroom/red-lobster-partners-with-soundhound-ai-to-power-phone-ordering-across-all-locations",
    "title": "Red Lobster Partners With SoundHound AI To Power Phone Ordering Across All Locations - SoundHound",
    "excerpt": "SoundHound AI’s advanced voice AI technology ensures restaurants never miss a call – and can even take multiple orders at once SANTA CLARA, Calif., September 23, 2025 – SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, and Red Lobster, the world’s largest and most-loved seafood restaurant company, today announced a partnership to roll out an AI-powered phone ordering agent that will revolutionize takeout ordering across all Red Lobster locations. The collaboration is designed to enhance the guest experience and provide valuable support to in-restaurant teams. Leveraging SoundHound’s advanced AI technology, Red Lobster can now ensure that every phone call across locations is answered, no matter how busy a restaurant gets. The system can handle multiple calls simultaneously, allows for seamless order placement, and provides instant answers to common guest questions about store hours, locations, menu items, and more. It is trained on Red Lobster's full menu, making ordering faster, easier, and more efficient for both guests and staff. Orders are sent directly to the restaurant’s point-of-sale system, reducing the workload for in-store staff. This streamlined process allows Red Lobster employees to focus on what they do best: greeting guests, and ensuring they receive hot, delicious food with exceptional service. \"At Red Lobster, we are committed...",
    "product": "AI-powered phone ordering agent",
    "summary": "Red Lobster has partnered with SoundHound AI to deploy an AI-powered phone ordering agent for takeout orders across all its restaurant locations.",
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    "published_at": "2026-09-02T23:19:10Z",
    "effective_date": "2025-09-23",
    "article_sentence": "SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice and conversational AI, and Red Lobster, the world’s largest and most-loved seafood restaurant company, today announced a partnership to roll out an AI-powered phone ordering agent that will revolutionize takeout ordering across all Red Lobster locations.",
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    "related_company_domain": "soundhound.com"
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