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S&P GlobalPatent grant

American Express was granted a patent for an AI-powered upsell engine

What happened

In September 2026 American Express patented personalized offer generation for point-of-sale transactions, matching customers with relevant merchant products and services.

Source

patents.google.comSep 22, 2026

US patent US12743711

Generative artificial intelligence upsell engine

Abstract

Disclosed herein are system, method, and computer program product embodiments for using generative AI to support an upsell engine. A point-of-sale (POS) system may combine transaction data, merchant data, and consumer data into a shared embedding space comprising a numerical matrix. A machine learning model in connection with the POS system may generate an offer based on the shared embedding of the transaction data, consumer data, and merchant inventory data. The offer may be unique to the transaction. The POS system may prevent merchant data from being transmitted to a banking server, and may prevent consumer data from being transmitted to a merchant server. The POS system may output the offer.

patents.google.com/patent/US12743711Read the full source

Extracted by Autobound

From the Signal API record
Signal
Patent grant

What this signalsA new patent often shows where a company is putting its R&D budget.

Grant date
Sep 22, 2026
Inventors
Alaric M. Eby, Andras L. Ferenczi
Tech area
business methods / CRM / fintech
Patent number
US12743711

The full record

From the Signal API record

People

  • Alaric M. EbyInventor
  • Andras L. FerencziInventor

Details

Primary CPC class
G06Q 30/0238 (Data processing systems for administrative, commercial, financial, managerial or supervisory purposes)
USPTO assignee
American Express Travel Related Services Company, Inc.
What the invention does
A system that combines purchase, customer, and inventory information so generative AI can create a tailored offer during checkout.

Topics and mentions

Tags

  • Intellectual Property
  • Research & Development
  • Artificial Intelligence
  • Machine Learning
  • CRM

Technologies named

  • generative AI
  • machine learning
  • point-of-sale systems
  • personalized offers

Extraction

Detected
Sep 23, 2026
signal_type
patents-company
signal_subtype
patentGrant

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This page shows a preview. The full patents-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/350fb223-afdc-500d-8357-dbd8a4d9383b returns this record as JSON. POST /v1/companies/enrich returns every signal for spglobal.com.

{
  "signal_id": "350fb223-afdc-500d-8357-dbd8a4d9383b",
  "signal_type": "patents-company",
  "signal_subtype": "patentGrant",
  "detected_at": "2026-09-23T15:08:23+00:00",
  "company": {
    "name": "S&P Global",
    "domain": "spglobal.com"
  },
  "data": {
    "cpc": [
      {
        "code": "G06Q 30/0238",
        "label": "Data processing systems for administrative, commercial, financial, managerial or supervisory purposes"
      }
    ],
    "tags": [
      "Intellectual Property",
      "Research & Development",
      "Artificial Intelligence",
      "Machine Learning",
      "CRM"
    ],
    "detail": "In September 2026 American Express patented personalized offer generation for point-of-sale transactions, matching customers with relevant merchant products and services.",
    "summary": "American Express was granted a patent for an AI-powered upsell engine",
    "event_at": "2026-09-22",
    "inventors": [
      {
        "name": "Alaric M. Eby",
        "status": "resolved",
        "is_primary": true,
        "linkedin_url": "https://www.linkedin.com/in/alariceby"
      },
      {
        "name": "Andras L. Ferenczi",
        "status": "resolved",
        "is_primary": false,
        "linkedin_url": "https://www.linkedin.com/in/andras-l-ferenczi"
      }
    ],
    "tech_area": "business methods / CRM / fintech",
    "event_kind": "grant_date",
    "grant_date": "2026-09-22",
    "source_url": "https://patents.google.com/patent/US12743711",
    "cpc_primary": {
      "code": "G06Q 30/0238",
      "label": "Data processing systems for administrative, commercial, financial, managerial or supervisory purposes"
    },
    "patent_title": "Generative artificial intelligence upsell engine",
    "patent_number": "US12743711",
    "uspto_assignee": "American Express Travel Related Services Company, Inc.",
    "patent_abstract": "Disclosed herein are system, method, and computer program product embodiments for using generative AI to support an upsell engine. A point-of-sale (POS) system may combine transaction data, merchant data, and consumer data into a shared embedding space comprising a numerical matrix. A machine learning model in connection with the POS system may generate an offer based on the shared embedding of the transaction data, consumer data, and merchant inventory data. The offer may be unique to the transaction. The POS system may prevent merchant data from being transmitted to a banking server, and may prevent consumer data from being transmitted to a merchant server. The POS system may output the offer.",
    "precision_class": "structural",
    "invention_explanation": "A system that combines purchase, customer, and inventory information so generative AI can create a tailored offer during checkout.",
    "technologies_mentioned": [
      "generative AI",
      "machine learning",
      "point-of-sale systems",
      "personalized offers"
    ]
  }
}

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