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ShopifyProduct change

Shopify removed the ability to see the total number of items in an order from the orders page in a recent update, a feature users relied on for accurate order picking.

What happened

Post: "Are they really not going to fix this update?"

Source

RedditOct 2, 2026By u/Dbzoutpost

r/shopify

Are they really not going to fix this update?

upvotes
29
comments
26

Post

What unbelievably s*** technical nonsense they have

Extracted from these lines

  • [comment u/Pika_freak] I realized on the orders page, after this update, they removed the ability to see how many total items are in the order. I used to use rely on this to be sure I picked everything.

  • [comment u/Pika_freak] They completely removed it now which doesn't make sense.

reddit.com/r/shopify/comments/1wvp57l/are_they_really_not_going_to_fi...Read the full source

Comments on the post

5 of 26 comments
  • “Probably ran out of tokens to continue vibe coding so gave up”

    u/IamMorphNZ50 points · Oct 2, 2026View

  • “They sent out a Survey the other day. At least I got one. Voice your opinion in that if you can. I sure did!”

    u/HolyLiaison6 points · Oct 2, 2026View

  • “Is it just Sidekick that is making it unusable, or is there something missing? I just don’t use Sidekick and ignore it whenever it shows anything. Instead find it useful for segmentation and report generation, but at this point my Claude integration is way more useful.”

    u/darksideoflondon5 points · Oct 2, 2026View

  • “When did side kick become main kick 😆”

    u/Dvass1382 points · Oct 2, 2026View

  • “I realized on the orders page, after this update, they removed the ability to see how many total items are in the order. I used to use rely on this to be sure I picked everything. If I had say 15 items when I should have had 16 in the order, I knew I missed something. They completely removed it now which doesn't make sense.”

    u/Pika_freak2 points · Oct 3, 2026View

Extracted by Autobound

From the Signal API record
Signal
Product change

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/shopify
Stage
Confirmed
Event date
Oct 2026

The full record

From the Signal API record

Numbers

Mentions
22

Details

Timing
Completed
Category
Feature removed
Virality
Somewhat high
Post kind
Text
Prominence
Core
Company's role
Subject
Signal category
Event

Topics and mentions

Topics

  • product update
  • feature removal
  • order management
  • ecommerce

Flair

  • Shopify General Discussion

Extraction

Sentiment
Negative
Detected
Oct 2, 2026
signal_type
reddit-company
signal_subtype
productChange

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/28ded408-9b82-5816-a531-10daaa5bc0cd returns this record as JSON. POST /v1/companies/enrich returns every signal for shopify.com.

{
  "signal_id": "28ded408-9b82-5816-a531-10daaa5bc0cd",
  "signal_type": "reddit-company",
  "signal_subtype": "productChange",
  "detected_at": "2026-10-02T09:16:32+00:00",
  "company": {
    "name": "Shopify",
    "domain": "shopify.com"
  },
  "data": {
    "nsfw": false,
    "stage": "confirmed",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "product update",
      "feature removal",
      "order management",
      "ecommerce"
    ],
    "post_id": "1wvp57l",
    "summary": "Shopify removed the ability to see the total number of items in an order from the orders page in a recent update, a feature users relied on for accurate order picking.",
    "category": "feature_removed",
    "comments": [
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pddp1zd/",
        "depth": 0,
        "score": 50,
        "author": "IamMorphNZ",
        "excerpt": "Probably ran out of tokens to continue vibe coding so gave up",
        "posted_at": "2026-10-02T09:36:17.000Z",
        "author_url": "https://www.reddit.com/user/IamMorphNZ/"
      },
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pder2ut/",
        "depth": 0,
        "score": 6,
        "author": "HolyLiaison",
        "excerpt": "They sent out a Survey the other day. At least I got one.\n\n Voice your opinion in that if you can.\n\n I sure did!",
        "posted_at": "2026-10-02T13:30:30.000Z",
        "author_url": "https://www.reddit.com/user/HolyLiaison/"
      },
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pdfb4m2/",
        "depth": 0,
        "score": 5,
        "author": "darksideoflondon",
        "excerpt": "Is it just Sidekick that is making it unusable, or is there something missing? I just don’t use Sidekick and ignore it whenever it shows anything. Instead find it useful for segmentation and report generation, but at this point my Claude integration is way more useful.",
        "posted_at": "2026-10-02T15:00:36.000Z",
        "author_url": "https://www.reddit.com/user/darksideoflondon/"
      },
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pdhgz1j/",
        "depth": 0,
        "score": 2,
        "author": "Dvass138",
        "excerpt": "When did side kick become main kick 😆",
        "posted_at": "2026-10-02T20:32:48.000Z",
        "author_url": "https://www.reddit.com/user/Dvass138/"
      },
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pdp02k5/",
        "depth": 0,
        "score": 2,
        "author": "Pika_freak",
        "excerpt": "I realized on the orders page, after this update, they removed the ability to see how many total items are in the order. I used to use rely on this to be sure I picked everything. If I had say 15 items when I should have had 16 in the order, I knew I missed something. They completely removed it now which doesn't make sense.",
        "posted_at": "2026-10-03T22:00:25.000Z",
        "author_url": "https://www.reddit.com/user/Pika_freak/"
      },
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pdehwzh/",
        "depth": 0,
        "score": 1,
        "author": "ItzmeWiLD",
        "excerpt": "What is your issue?",
        "posted_at": "2026-10-02T12:45:18.000Z",
        "author_url": "https://www.reddit.com/user/ItzmeWiLD/"
      },
      {
        "url": "https://www.reddit.com/r/shopify/comments/1wvp57l/comment/pdma7t5/",
        "depth": 0,
        "score": 1,
        "author": "clone1205",
        "excerpt": "My dashboard is now just showing orders that need to be processed... There are no orders.\n\n Oh it's probably just messed up in the cache... It's the same on other browsers and devices...\n\n Okay well fuck me I guess.",
        "posted_at": "2026-10-03T14:39:41.000Z",
        "author_url": "https://www.reddit.com/user/clone1205/"
      }
    ],
    "evidence": [
      "[comment u/Pika_freak] I realized on the orders page, after this update, they removed the ability to see how many total items are in the order. I used to use rely on this to be sure I picked everything.",
      "[comment u/Pika_freak] They completely removed it now which doesn't make sense."
    ],
    "virality": "somewhat_high",
    "post_date": "2026-10-02T09:16:32.000Z",
    "post_kind": "text",
    "post_text": "What unbelievably s*** technical nonsense they have",
    "sentiment": "negative",
    "subreddit": "shopify",
    "event_date": "2026-10",
    "post_flair": [
      "Shopify General Discussion"
    ],
    "post_title": "Are they really not going to fix this update?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/shopify/comments/1wvp57l/are_they_really_not_going_to_fix_this_update/",
    "entity_role": "subject",
    "post_author": "Dbzoutpost",
    "upvote_ratio": 0.8085106382978723,
    "mention_count": 22,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/shopify/",
    "total_upvotes": 29,
    "comments_total": 26,
    "total_comments": 26,
    "event_date_text": "after this update",
    "post_author_url": "https://www.reddit.com/user/Dbzoutpost/",
    "signal_category": "event",
    "comments_included": 7
  }
}

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