Sierra achieves FedRAMP High Certification through partnership with Knox Systems.
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Sierra achieves FedRAMP High Certification through partnership with Knox Systems. Jun 10, 2026, 14:00 ET Certification Equips U.S. Government Agencies to Transform Customer Experience SAN FRANCISCO and NEW YORK, June 10, 2026 /PRNewswire/ - Sierra, the leading AI-powered customer experience platform, today announced it has achieved Federal Risk and Authorization Management Program (FedRAMP) High Certification in partnership with Knox Systems (Knox), the largest federal AI-managed cloud provider. Designed to standardize security assessment and certification for cloud companies wanting to work with U.S. federal agencies, Sierra achieved FedRAMP High Certification in just over two years after launch, proving continued company momentum. This certification signals that Sierra's advanced AI technology meets the most stringent federal security requirements and is ready for government deployment. Sierra is designed to help businesses build better, more human customer experiences with AI. While hundreds of millions of people rely on the U.S. government for critical services, from navigating Medicare to tax filing, Sierra enables U.S. agencies to utilize AI agents to help make these interactions simpler, faster, and more human. Key features now available to the U.S. government include: * Build once, deploy everywhere: Create consistent experiences across voice, chat, and email...
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