TikTok Shop partners with DTI to promote safer online shopping ahead of Mega Sales
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Philippines – TikTok Shop has partnered with the Department of Trade and Industry (DTI) to help Filipino consumers make informed online shopping decisions through its " #TikTokShopSmart" campaign, which promotes product safety, seller authenticity, and consumer rights ahead of the 11.11 and 12.12 Mega Sales. During Consumer Welfare Month, TikTok Shop held a session at the DTI's consumer organisation assembly on how to educate the public about product safety and consumer rights online. Led by Filipino content creator J. Em Ang, the session discussed how consumer groups can use digital content to explain product recalls, safety warnings, and the risks of counterfeit or unsafe products. TikTok Shop also highlighted its buyer protection measures, including seller verification, product compliance checks, counterfeit detection, intellectual property protection, and return and refund processes. According to TikTok Shop's Global Safety Report covering July 2025 to July 2026, the platform rejected more than 208 million products before listing, accounting for 99% of violative products, and removed a further two million restricted or prohibited products after listing. "At TikTok Shop, we want our shoppers to feel confident about buying on the platform. This is why we work hard to develop and implement safeguards across the shopping journey, from product listing and seller compliance to...
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