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UiPathUsability issues

VP reports struggling with navigation and testing new automation agents

Read at g2.com

What happened

A Vice President of Business Development at a small business reported struggling with the navigation panel and finding the 'Run or test' panel after creating an Agent. This issue impacts the user's ability to efficiently test and deploy their automated agents, causing frustration and a less intuitive user experience. An Intelligent Automation Engineer at a mid-market company echoed these concerns, finding the setup and configuration complex for new users and noting a need for better documentation.

Source

From the reviews

  • 5 of 5
    “The navigation panel can be little more user intuitive. When I was creating the Agent, my prompts were well received, understood and the Agent was created at jet speed. But I quite struggled to understand how to run and test the Agent. The chat interface said I need to open a Run ot test panel but I could not find it easily on the user interface”

    Balaji K., Vice President - Business DevelopmentJun 4, 2026View

  • 4 of 5
    “Sometimes the setup and configuration can feel a bit complex, especially for a new user. A few features also take time to understand properly. I think the platform could improve the learning curve with better documentation and a more simplified user experience in some areas.”

    Arpit P., Intelligent Automation Engineer(RPA)Jun 3, 2026View

Extracted by Autobound

From the Signal API record
Signal
Usability issues

What this signalsReview themes often show where customers may look for an alternative.

Product
UiPath Agentic Automation
Star rating
5 of 5
Reviewer
Balaji K.
Reviewer details
Vice President - Business Development

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The full record

From the Signal API record

Details

Reviewer role
Vice President - Business Development (decision maker)

Extraction

Detected
Jun 15, 2026
signal_type
product-reviews
signal_subtype
UsabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/3c7bc9e4-242f-45a4-a991-7a30140c15b4 returns this record as JSON. POST /v1/companies/enrich returns every signal for uipath.com.

{
  "signal_id": "3c7bc9e4-242f-45a4-a991-7a30140c15b4",
  "signal_type": "product-reviews",
  "signal_subtype": "UsabilityIssues",
  "detected_at": "2026-06-15T08:50:06.352+00:00",
  "company": {
    "name": "UiPath",
    "domain": "uipath.com"
  },
  "data": {
    "summary": "A Vice President of Business Development at a small business reported struggling with the navigation panel and finding the 'Run or test' panel after creating an Agent. This issue impacts the user's ability to efficiently test and deploy their automated agents, causing frustration and a less intuitive user experience. An Intelligent Automation Engineer at a mid-market company echoed these concerns, finding the setup and configuration complex for new users and noting a need for better documentation.",
    "evidence": [
      {
        "quote": "The navigation panel can be little more user intuitive. When I was creating the Agent, my prompts were well received, understood and the Agent was created at jet speed. But I quite struggled to understand how to run and test the Agent. The chat interface said I need to open a Run ot test panel but I could not find it easily on the user interface",
        "review_url": "https://www.g2.com/products/uipath-business-automation-platform/reviews#review-12918543",
        "review_date": "2026-06-04",
        "star_rating": 5,
        "reviewer_name": "Balaji K.",
        "reviewer_title": "Vice President - Business Development"
      },
      {
        "quote": "Sometimes the setup and configuration can feel a bit complex, especially for a new user. A few features also take time to understand properly. I think the platform could improve the learning curve with better documentation and a more simplified user experience in some areas.",
        "review_url": "https://www.g2.com/products/uipath-business-automation-platform/reviews#review-12911057",
        "review_date": "2026-06-03",
        "star_rating": 4,
        "reviewer_name": "Arpit P.",
        "reviewer_title": "Intelligent Automation Engineer(RPA)"
      }
    ],
    "headline": "VP reports struggling with navigation and testing new automation agents",
    "relevance": 75,
    "product_name": "UiPath Agentic Automation",
    "source_page_url": "https://www.g2.com/products/uipath-business-automation-platform/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "decision_maker_complaint": {
      "title": "Vice President - Business Development",
      "is_decision_maker": true
    }
  }
}

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