United Rentals expands use of customer AI tools as companies continue to embrace growing technology
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United Rentals expands use of customer AI tools as companies continue to embrace growing technology. March 13, 2026 Stamford-based equipment rental company United Rentals said it has launched a new artificial intelligence-powered digital assistant designed to help customers identify equipment for construction and industrial projects. The tool, called Equipment Agent, allows users to describe project needs in plain language and receive recommendations for equipment rentals. The system can also compare equipment types and [...] * Critical Hartford and Connecticut business news updated daily. * Immediate access to all subscriber-only content on our website. * Bi-weekly print or digital editions of our award-winning publication. * Special bonus issues like the Hartford Book of Lists. * Exclusive ticket prize draws for our in-person events.
