What the reviews say
A Marketing Manager notes leadership lacks the ability to lead and stay committed to concepts, leading to instability and uncertainty, while a Microsoft 365 Engineer gave senior management a low rating.
What this signalsEmployee reviews often show internal change before it is announced.
Roles mentioned
Technologies named
glassdoor-companyglassdoorConsistentLeadershipComplaintsGet every Glassdoor signal for Upwork and the companies you sell to, in the tools you already use.
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The Signal API returns Glassdoor signals for any list of companies as JSON, for your CRM, warehouse or app.
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This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/4f9b4c75-571b-42d7-b64f-17a1060ee50c returns this record as JSON. POST /v1/companies/enrich returns every signal for upwork.com.
{
"signal_id": "4f9b4c75-571b-42d7-b64f-17a1060ee50c",
"signal_type": "glassdoor-company",
"signal_subtype": "glassdoorConsistentLeadershipComplaints",
"detected_at": "2026-09-14T07:11:27.776+00:00",
"company": {
"name": "Upwork",
"domain": "upwork.com"
},
"data": {
"detail": "A Marketing Manager notes leadership lacks the ability to lead and stay committed to concepts, leading to instability and uncertainty, while a Microsoft 365 Engineer gave senior management a low rating.",
"summary": "Leadership struggles to commit to concepts and causes instability",
"relevance": 0.65,
"sentiment": "negative",
"confidence": "medium",
"job_titles": [
"Customer Success Manager (CSM)",
"Senior Team Lead",
"Microsoft 365 Engineer",
"Marketing Manager"
],
"glassdoor_id": 993959,
"glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Upwork-EI_IE993959.11,17.htm",
"total_reviews": 10,
"review_date_newest": "2026-09-01T13:38:18.033Z",
"review_date_oldest": "2026-08-14T13:08:04.510Z",
"recent_reviews_count": 4,
"overallCompanyRatings": {
"ceo_approval": 0.56,
"culture_rating": 3.7,
"overall_rating": 3.8,
"business_outlook": 0.48,
"management_rating": 3.3,
"compensation_rating": 3.7,
"recommend_to_friend": 0.64,
"work_life_balance_rating": 4.1,
"career_opportunities_rating": 3.5
},
"technologies_mentioned": [
"Microsoft 365"
]
}
}
curl https://signals.autobound.ai/v1/signals/4f9b4c75-571b-42d7-b64f-17a1060ee50c \
-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
-d '{"domain":"upwork.com","limit":20}'Long text fields are shortened on this page.
Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.