The integration of Stericycle is causing significant operational disruption, particularly with its ERP system, leading to billing problems and customer loss. This indicates a critical need for solutions that can stabilize customer data, improve billing accuracy, and enhance customer experience to prevent further churn.
Filing excerpt
disruptions resulting from deployment of operational or technological systems, including with respect to Healthcare Solution’s enterprise resource planning (“ERP”) system and related billing and collection issues and delays; customer loss resulting from frustration due to billing or service issues;
What this signalsFilings often name leadership changes, deals and spending plans.
Technologies
sec-10kcustomerChurnGet every 10-K signal for Waste Management and the companies you sell to, in the tools you already use.
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This page shows a preview. The full sec-10k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/2362cd3f-b828-4960-a9f0-90974c0702f7 returns this record as JSON. POST /v1/companies/enrich returns every signal for wm.com.
{
"signal_id": "2362cd3f-b828-4960-a9f0-90974c0702f7",
"signal_type": "sec-10k",
"signal_subtype": "customerChurn",
"detected_at": "2026-02-10T07:48:39.98+00:00",
"company": {
"name": "Waste Management",
"domain": "wm.com"
},
"data": {
"detail": "The integration of Stericycle is causing significant operational disruption, particularly with its ERP system, leading to billing problems and customer loss. This indicates a critical need for solutions that can stabilize customer data, improve billing accuracy, and enhance customer experience to prevent further churn.",
"metrics": {
"timeframe": "current_year"
},
"summary": "WM facing customer churn in Healthcare Solutions due to ERP system and billing issues post-Stericycle acquisition.",
"excerpts": "disruptions resulting from deployment of operational or technological systems, including with respect to Healthcare Solution’s enterprise resource planning (“ERP”) system and related billing and collection issues and delays; customer loss resulting from frustration due to billing or service issues;",
"relevance": 0.9,
"sentiment": "negative",
"confidence": "high",
"source_url": "https://www.sec.gov/Archives/edgar/data/823768/000110465926012049/wm-20251231x10k.htm",
"filing_date": "2026-02-09",
"filing_year": 2026,
"sales_relevance": "Customer success tools needed",
"signal_category": "revenue",
"technologies_mentioned": [
"ERP"
]
}
}
curl https://signals.autobound.ai/v1/signals/2362cd3f-b828-4960-a9f0-90974c0702f7 \
-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
-d '{"domain":"wm.com","limit":20}'Long text fields are shortened on this page.
Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.