Waystar Earns Overall "A" Rating from KLAS for Revenue Cycle Suites, Cementing Its Platform Advantage in a Fragmented Market
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Report finds that clients using multiple Waystar capabilities achieve the strongest outcomes, highlighting the value of a single, connected platform LEHI, Utah and LOUISVILLE, Ky., July 21, 2026 /PRNewswire/ -- Waystar (Nasdaq: WAY ), a provider of leading healthcare payment software, today announced that it earned an overall "A" satisfaction score among revenue cycle management (RCM) platform vendors in KLAS Research's inaugural Revenue Cycle Management Suites 2026 report. The study examines the experiences of "deep adopters," which KLAS defines as healthcare organizations using at least three distinct RCM technology solutions from a single vendor. As healthcare organizations confront rising administrative costs and mounting payer complexity, end-to-end platforms provide a distinct advantage over disconnected point solutions. KLAS found that Waystar clients were the most likely to report lower cost-to-collect and improved collections performance, with 76%–100% of interviewed clients reporting those outcomes. "Intelligent, connected platforms are shaping the future of the revenue cycle," said Matt Hawkins, Chief Executive Officer of Waystar. "Waystar's scale, differentiated proprietary data, and advanced AI capabilities connect workflows across the payment journey, so clients see more value with each solution they adopt. These findings reinforce the durability of our...
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